Job Description
Job Title : Personal Lines Account Manager
Location : On Site - Springfield, New Jersey, United States
Salary : $60,000-$85,000
Skills : Personal Lines Insurance, Client Relationship Management, Policy Administration, Customer Service, Communication
About the Insurance Company / The Opportunity :
Are you passionate about helping individuals and families protect what matters most? Our client, a leader in the insurance industry, is seeking a dedicated Personal Lines Account Manager for their Springfield, New Jersey office. This is an outstanding opportunity to leverage your expertise in auto, home, and umbrella policies to deliver customized solutions and build lasting relationships within a dynamic team-oriented environment. Join a company that values personalized service and continuous professional growth in a rewarding industry.
Responsibilities :
- Manage and assess clients’ personal insurance needs, providing tailored advice and solutions for auto, home, and umbrella policies.
- Guide clients through the insurance process, from policy selection to claims management, ensuring a seamless experience.
- Develop and maintain strong relationships with clients, delivering timely and precise service at every step.
- Collaborate with insurance carriers to secure optimal coverage options and competitive rates.
- Handle policy renewals, adjustments, and client inquiries accurately and efficiently.
- Maintain detailed records of client interactions and ensure compliance with industry regulations.
- Stay up-to-date on industry trends, policy changes, and regulatory requirements.
Must-Have Skills :
Proven experience in personal lines insurance, including familiarity with auto, home, and umbrella coverage.Exceptional customer service and client-facing abilities.Strong organizational skills with a proven ability to manage multiple priorities in a fast-paced setting.Excellent verbal and written communication skills.Working knowledge of insurance industry regulations and best practices.Nice-to-Have Skills :
Relevant insurance licenses and certifications.Experience working closely with multiple insurance carriers.Proficiency with insurance management software and digital tools.Ability to problem-solve and think proactively on behalf of clients.Bilingual or multilingual communication skills.