Job Description
Social Media and Online Community Manager
San Francisco Bay Area | AI Infrastructure | $130,000–$160,000 + Bonus + Equity
We are currently partnering with a category-defining AI cloud infrastructure company that is powering the next generation of artificial intelligence.
This organisation is a leading AI Cloud Service Provider delivering large-scale GPU clusters for AI training and inference. Its vertically integrated platform spans grid-connected land and data centers across renewable-rich regions in the US and Canada. The company builds, owns, and operates its infrastructure powered by 100% renewable energy enabling responsible, scalable, high-performance compute for some of the world’s most ambitious AI innovators.
Sustainability, long-term thinking, and positive community impact are embedded into its operating model.
They are now looking to hire a creative, technically curious, and community-first Social Media and Online Community Manager to elevate their digital presence and build a high-impact global community around AI cloud and infrastructure.
If you thrive at the intersection of AI, cloud, infrastructure, and developer culture, this is a rare opportunity to help shape the voice of a company powering the AI revolution.
The Opportunity
In this role, you will define and scale the company’s digital voice across social and community platforms, engaging developers, founders, AI-native companies, enterprise customers and infrastructure partners.
You’ll sit at the center of Marketing, Commercial, Product and Investor Relations, translating complex technical innovation into clear, compelling stories that build credibility and trust.
Key Responsibilities
Social Media Strategy & Execution
Lead global presence across X (Twitter), LinkedIn, YouTube, Discord, Reddit and emerging platforms
Develop and manage an editorial calendar aligned with product launches, events and investor milestones
Create technically credible, visually engaging content tailored to enterprise and AI-savvy audiences
Collaborate cross-functionally to ensure consistency and impact
Online Community Growth and Engagement
Build and nurture a thriving technical community across Discord and Reddit
Launch engagement programs such as AMAs, office hours and community spotlights
Moderate conversations to ensure productive, inclusive dialogue
Identify and empower early adopters and advocates
Brand Voice and Positioning
Define and maintain a consistent, authoritative digital voice
Translate technical roadmap updates into commercially relevant narratives
Strengthen positioning as a leader in AI infrastructure
Insights and Feedback
Track analytics, engagement metrics and community sentiment
Surface insights to Product, Marketing, Commercial and Investor Relations teams
Provide real-time user feedback to inform positioning and experience
Thought Leadership and Activation
Amplify launches, campaigns and key event moments
Engage in timely AI and infrastructure conversations
Support executive and company-level thought leadership initiatives
Ideal Background
Deep experience in developer community, technical marketing or social media roles (cloud, AI, or infrastructure preferred)
Proven ability to grow and engage technical/developer audiences
Exceptional writing skills and ability to simplify complex technical concepts
Deep familiarity with X, LinkedIn, YouTube, Discord, Reddit, and analytics tools
Data-driven, experimental mindset
Comfortable in a fast-paced, high-growth environment
If you’re excited by AI, energised by developer communities, and motivated to help shape the voice of a company building the infrastructure behind the AI revolution, please apply online or email Michelle Rubinstein at The Onset on 0413 463 043.
Social Media and Community Manager • San Francisco, CA, US
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