Collections Specialist

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Overview

As a Collections Specialist, you will be responsible for monitoring the receivables on patient accounts in a long-term care setting. This role is essential to ensuring patient financial services are handled properly. This position helps patients understand their pharmaceutical charges and assists in resolving any resident questions or concerns.

In Addition, The Collections Specialist Will

• Collect information and verify account-specific billing, insurance, and coding.
• Update and document customer accounts designated in the work campaign.
• Verify the accuracy of existing account standing and progress accounts accordingly.
• Conduct outbound calls to reconcile account issues and outstanding account balances.
• Ensure compliance through strict adherence to federal and state laws, as well as company policy.
• Payment processing and post follow-up.

Required Qualifications

Education

Physical Demands

Holiday & PTO Policy

Please note, because we are a pharmacy, most of our locations are open 24 hours a day, 7 days a week, and therefore, schedules may change as determined by the needs of the business.

BENEFITS – Full-time Employees

Seniority level

Employment type

Job function

Industries

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