Assistant Banquet Manager

Job Description

Job Description

Description :

Position : Assistant Banquet Manager

Reports To : Clubhouse Manager

Supervises : Banquet Captains and Servers, Palm Grille Pool Cafe Servers (seasonal)

Job Summary :

Responsible for the set-up and execution of special events. Manages and supervises the service of member and guest events in banquet rooms. Supervises and trains banquet staff, maintains order and cleanliness in all banquet rooms; assures that guests expectations are met or exceeded. Will also work as Poolside Dining Supervisor as assigned. Able to have work - life balance as part of a collaborative team.

Essential Functions :

• Plans event set-up based upon anticipated member / guest counts and client needs, and prepares event set up sheets to be distributed to staff before set-up begins
• Greets and seats members and guests
• Carefully supervises staff to help assure proper service
• Inspects banquet employees to ensure that they are in proper and clean uniforms at all times
• Trains, supervises and evaluates service staff
• Provides appropriate reports concerning employee hours, schedules and job changes.
• Receives and resolves complaints concerning food, beverages, and service
• Serves as liaison between the service and kitchen staff
• Assures that all side work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule
• Directs pre-shift meetings with service staff. Relays information and policy changes and briefs staff
• Assures the correct appearance, cleanliness and safety of event areas, equipment and fixtures. Checks the maintenance of all equipment in the banquet rooms and reports deficiencies and maintenance concerns
• Makes suggestions about improvements in service procedures and layout
• Responsible for billing events in point of sale system according to banquet event order at the end of each event
• Assures that the banquet rooms and member areas are secure at the end of the business day
• Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper holders, sugar bowls, linen, etc., and ensures that they are properly stored and accounted for
• Monitors service labor and supplies for budget purposes
• Assists in service and tableside cooking as needed
• Attends scheduled staff meetings
• Performs all work-related duties as assigned by supervisor and / or Assistant General Manager

Material Handling :

Working Conditions :

Requirements :

Special Requirements :

Physical Functions :

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Royal Oaks Country Club offers potential for growth and great benefits such as paid vacations, health benefits, 401(k), free employee meals, access to scholarship programs, and a lot more.

Pay Range : $20.00 - $27.00 per hour (Commensurate with experience)

Pay Frequency : Bi weekly