Sr. Business Analyst

Job Posting

Discover issues and help develop solutions that deliver better value to the business. Demonstrate and / or gain in-depth understanding of transportations business strategy, processes, services, roadmap, and the context in which the transportation business operates. Review transportations business operations and business metrics, assess evolving business ideas, liaise between transportation, dispatch, accounting, IT and communicate recommendations for improving business operations. Assist the business with solving problems, setting new objectives or goals, and achieving desired results with objectives or goals. Perform a full range of activities from leading small to large projects to assisting other analysts or project managers on larger more complex or highly visible projects related to operational business functions. Work independently and use best practices and knowledge to complete work. Mentor and function as a resource to other members of transportation with less experience or knowledge of transportation systems.

Review assigned business processes from end-to-end to identify and address operational, financial and technological risks, inefficiencies, issues, etc. Identify opportunities for improvement. Lead projects, including those of a large or complex nature, from beginning to end; develop projects and monitor project performance. Gather, review, and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools to help understand the situation. Research emerging technologies or best practices that can help transportation. Analyze and evaluate current business processes for areas of improvement; apply various techniques to business processes to create more efficiency, come up with solutions that work, and obtain desired results (SWOT analysis, mind mapping, PESTLE analysis, brainstorming). Analyze cost benefits. Assess options for process improvement, including business process modeling. Integrate research, team ideas, and client / customer feedback into solution requirements. Present ideas and findings to manager and / or key stakeholders. Develop and maintain documentation regarding various projects, processes and operations. Recommend and coordinate the implementation of new systems, procedures, or changes. Identify and communicate with key stakeholders. Liaise between various business departments and groups. Collaborate with users, cross-functional teams, and stakeholders. Create ad-hoc reports, data queries, standard reports, and dashboards to support business needs.

Undergraduate degree in business administration, finance, information technology, or related field. 5 to 8 years work experience, including experience testing and mapping various business processes and protocols. Project management experience. Certification and / or license may be required during course of employment.

Strong knowledge of the supported industry and industry technology systems to gather data and problem solve. Skill in analytical thinking, critical thinking, and problem solving. Able to identify business process opportunities and develop / implement strategies for success. Able to investigate and analyze information and to draw conclusions. Able to communicate clearly and effectively, both verbally and in writing. Able to communicate and translate complex technical topics into easy-to-understand concepts. Able to influence stakeholders to support proposed improvements and operational decisions. Able to conduct research into issues or situations. Able to devise creative solutions to problems (resourcefulness). Able to manage multiple projects, assist teams with collaboration of projects, and participate in cross-functional environments. Must be able to read, write and speak English.

An Equal Opportunity Employer including Disabled / Veterans

Pay Range $85000-$95000 / year