Manager, Sales Support

Manager, Sales Support

Become a part of our caring community and help us put health first. With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Manager, Sales Support plays a vital leadership role in enabling sales success and operational efficiency across the field sales organization. This role is responsible for managing a team of Sales Support Professionals, partnering with regional and channel leadership, and aligning cross-functional support across compliance, operations and other HQ partners. This individual supports effective execution of sales strategies and drives continuous process improvement to maximize field productivity and performance.

Primary Duties and Responsibilities :

• Strategic Sales Support

Serve as the lead point of contact for field execution of strategic initiatives.

Lead sales operations activities such as territory alignment, resource allocation, and performance reporting.

Work closely with teams across Marketing, Compliance, Sales Training, Product, Reporting & Analytics, and HR.

Recruit, hire, and onboard Sales Support Professionals.

Key Internal & External Interactions :

Sales Leadership : Regional VPs, Market Directors, Sales Managers

Required Qualifications :

Preferred Qualifications :

Additional Information