Director, Operations

Manufacturing Leadership Role

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

We focus on our customers' success

We create better solutions

We create success together

We always interact with others respectfully

We are open and honest with one another

We do the right things and do things right

Job Summary: The primary objective of this role is to lead and continuously improve year-over-year manufacturing performance across one or more facilities, in alignment with Integer's long-term strategic goals. This position holds full P&L responsibility and is accountable for optimizing operational efficiency, ensuring the highest standards of safety and quality, fostering a culture of continuous improvement and driving associate engagement across all levels of the organization.

Accountabilities & Responsibilities:

Operational Leadership:

• Lead and develop the Plant Leadership Team in alignment with the site's long-term growth strategy.
• Oversee daily operations to ensure safe, efficient, and compliant production of medical devices and components.
• Drive performance through KPIs and continuous improvement using Lean and Integer Production Systems (IPS) methodologies.
• Align enterprise functions to support site-level objectives.

Organizational Development/Engagement:

• Promote a culture of transparency, inclusion and engagement through consistent, site-wide communication.
• Develops a positive and productive work environment where the importance of accountability is recognized and promoted.
• Develop and execute forward-looking organizational plans informed by talent assessments and site-specific needs, including robust succession planning and leadership pipeline development.
• Lead and develop a high-performing, cross-functional leadership team in close collaboration with matrixed and enterprise-level partners.
• Drive talent excellence through regular performance and talent reviews, coaching, and supporting individualized career development plans.

Health, Safety, and Environmental Responsibility:

• Ensure compliance with all health, safety, and environmental regulations to maintain a safe and compliant workplace.
• Promote a proactive safety culture through training, risk assessment, and continuous improvement.

Compliance and Quality Assurance:

• Adhere to Integer Core Value and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements (cGMP, ISO 13485).
• Support internal and external audits, address findings and implement corrective actions to maintain compliance and quality.

Site Execution Plan:

• Develop and execute the site plans aligned with business strategy and Hoshin planning.
• Contribute to the long-range planning (LRP), ensuring capacity, capital, and footprint plans support growth.
• Advance manufacturing technologies and automation to maintain global competitiveness.
• Collaborate with the Growth and Commercial teams to pursue new business aligned with site capabilities.

Engineering:

• Ensure timely, cost-effective execution of new product introductions, in full.
• Oversee sustaining engineering to maintain facilities and improve manufacturing processes.
• Drive continuous process improvements and automation, including new technology development.

Budget and Financial Management:

• Own full P&L accountability, driving profitability (GM/AOI) and maximizing return on invested capital.
• Partner with FP&A to develop annual financial plans using SIOP and sound business practices, including strategic investments in talent, training, and capital.
• Deliver monthly operational performance reports and maintain a 12-month rolling forecast aligned with revenue trends and product mix.
• Lead financial execution to meet or exceed quarterly and annual targets through cost optimization and value-driven investments.
• Support customer operations (scheduling, quoting, and service) to ensure operational alignment with commercial goals.
• Collaborate with commercial teams on business development, customer engagement, and scenario planning to accelerate time-to-profit while minimizing business disruption.

Supply Chain and Inventory Management:

• Oversee procurement, inventory, and logistics to ensure timely material availability.
• Optimize supply chain processes to reduce lead times and inventory costs while ensuring on-time delivery.

Strategic Planning:

• Define and execute long-term operational strategies across manufacturing, engineering, facilities, planning, and continuous improvement to deliver business performance and best in class products and services to customers.
• Lead the development and execution of capital projects (inclusive of expansions)ensuring alignment with growth objectives, budget adherence, and timely delivery.
• Apply Hoshin and other strategic planning methodologies to align organizational goals and drive breakthrough performance.
• Partner with commercial teams to support business development, strengthen customer relationships, and expand the opportunity pipeline.

Customer Engagement:

• Collaborate closely with Commercial and Growth teams to support strategic business reviews, pipeline development, and customer alignment initiatives.
• Lead customer-facing activities at manufacturing site including visits, quarterly business reviews (QBRs), and report-outs to showcase performance and strengthen partnerships.
• Proactively manage and resolve customer escalations, ensuring timely communication, root cause resolution, and long-term satisfaction.

Community Engagement and Outreach:

• Build relationships with local government and community stakeholders
• Ensure compliance with local laws

Education & Experience:

Minimum Education:

• Technical or business Bachelor's degree, with Master's degree(s) in business or technical field desired.

Minimum Experience:

• 10-12 years complex high-tech, high mix manufacturing leadership experience in a regulated environment that afforded exposure to all areas of plant operations; previous medical device experience preferable, international experience desirable. P&L management in a technical environment required.

Knowledge & Skills:

• Demonstrable leadership, people management and team building skills.
• Ability to manage cross-functional teams and collaborate with other departments.
• Proficiency in budgeting, financial analysis, and resource allocation.
• Strong financial acumen with proven P&L accountability.
• In-depth (or working experience?) understanding of supply chain management, inventory control, and production planning.
• Strong problem-solving and decision-making skills.
• Knowledge of FDA cGMP, ISO 13485-2003, 510k and medical regulatory issues.
• Strategic thinker: able to develop a vision and plan for the facility, lead and manage the execution.
• Ability to interface with customers, problem solve and drive solutions to meet customer requirements.
• Demonstrable success in leading new process development and new product launch systems.
• Lean manufacturing and continuous improvement.
• Strong project management skills.
• Confident communicator written and verbal (one-on-one and group).
• Able to analyze, understand and effectively communicate deep technical material.

If located outside US:

• Strong understanding of local cultural norms (or demonstrated agility in working with and navigating other cultures)
• Understands how to navigate the local labor context as applicable; trade unions, works councils or consultative committees.
• Industry body, trade union (as applicable) and local government networks or demonstrable ability in developing networks.
• Fluent spoken and written English essential.