Senior Staff Software Engineer, Customer Onboarding Platform

Senior Staff Software Engineer, Customer Onboarding Platform

Please note this is for San Francisco, CA, United States. You only need toapply to one location if there are multiple listed for the job.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK :

At Ripple, the Customer Onboarding Platform is where every customer’s journey begins — and it’s about to get a full-scale rebuild.

We recently became a horizontal platform team serving all Ripple products. Our next chapter :

• Unwinding years of Salesforce-bound logic into modern, engineering-owned backend services.
• Integrating best-in-class vendors like Persona for KYC / KYB, while building the surrounding orchestration, data flows, and service layer.
• Designing the systems and data model that will make onboarding scalable, observable, and reliable across products.

If you’re a Staff-level engineer who thrives on modernizing fragile systems, building robust services around vendor integrations, and driving architecture at company-wide scale, this is your opportunity.

WHY THIS ROLE MATTERS :

Onboarding is where customers form their first impression of Ripple — and where trust is earned. As the technical anchor for a small, high-impact team, you will :

This isn’t just about writing code — it’s about designing how Ripple’s onboarding platform will work for years to come.

WHAT YOU’LL DO :

Migrate core onboarding logic out of Salesforce into resilient, observable services and a dedicated persistence layer.

WHAT YOU'LL BRING :

Preferred (But Not Required)

For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

CA Annual Base Salary Range

$232,000 — $319,000 USD

WHO WE ARE : Do Your Best Work

Take Control of Your Finances

Take Care of Yourself

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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