GI & Cancer Center RN Manager

GI & Cancer Center RN Manager

JOB SUMMARY

Responsible for the daily operations of the Memorial Healthcare Cancer Center, department of Memorial Medical Associates (MMA). This includes but is not limited to regulatory agency compliance, staff allocation, productivity and resource allocation. Responsible for staff educational and compliance needs as they relate to job performance and expectations. Contributes to the development of an operational budget and is expected to maintain budgets as set forth from MMA Administration. Responsible for good communication development within each practice and responds to all practice needs in a timely manner.

Strives for superior performance by consistently providing a product or service to leadership

and staff that is recognized as ultimately contributing to the patient and family experience.

Recognizes and demonstrates understanding of patient and family centered care.

PRIMARY JOB RESPONSIBILITIES

• Assess, plan, organize and direct overall service operations of the infusion center and ambulatory office.
• Accountable for completing yearly operational budget and for meeting budget for assigned practices.
• Review approve and forward invoices for MMA practices to Accounting.
• Handle all coaching and discipline with all MMA office staff members.
• Ninety (90) day and annual employee evaluations for all MMA office staff members.
• Investigate all MMA patient complaints.
• Accountable to ensure staff is managing providers’ schedules in a way that it is beneficial to both patient and office workflow.

A participant in goal development and oversight of medical office practices and operations

as it relates to staff and ancillary support.

Ensure that educational needs of the staff are being met and maintained as dictated by

regulatory agencies and organizational compliance.

Develop and enforce policies and procedures, orientation guides, operating instructions,

and other documents as requested.

Requirements

DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES

Key Benchmark and Success Factors

Good sense of operations of medical office and the dynamics needed for successful

outcomes.

JOB SPECIFICATIONS

EDUCATION

EXPERIENCE

Two years oncology experience in program development and / or service

line management.

ESSENTIAL PHYSICAL ABILITIES / MOTOR SKILLS

These physical requirements are not exhaustive and additional job related physical

requirements may be added on an as needed basis. Corrective devices may be used to meet

physical requirements.

Vision : Requires the ability to perceive the nature of objects by the eye. Near

acuity : Clarity of vision at 20 inches or less. Midrange Acuity : Clarity of vision at distances of more than 20 inches and less than 20 feet.

Motor Coordination : While performing the duties of the job, it is required to regularly

perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients / families including areas confined by space and / or equipment.

ESSENTIAL TECHNICAL ABILITIES

Proficiency using modern office, computer and telephone equipment as used by

Memorial Healthcare.

ESSENTIAL MENTAL ABILITIES

Ability to adapt and maintain focus in fast paced, quickly changing or stressful

situations.

Ability to read and interpret a variety of documents including, but not limited to

policies, operating instructions, white papers, regulations, rules and laws.

ESSENTIAL SENSORY REQUIREMENTS

Able to see for the purpose of reading information received in formats including but

not limited to paper, computer, reports, bulletins, updates, manuals.

INTERPERSONAL SKILLS

Ability to interact with co-workers, hospital staff, administration, patients, physicians,

the public and all internal and external customers in a professional and effective,

courteous and tactful manner, at all times, physically, verbally and in all written and

electronic communication.

DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES

Performs all other duties and projects as assigned.

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