Community Liaison

Duties include:

• Fosters the Core Values of VOSH (Committed, Compassionate, Growth-oriented, Reputable, Professional)

• Seek marketing & sales opportunities through current referral sources

• Build relationship from sales standpoint with client contacts as the opportunity presents itself

• Establish and maintain professional relationships with current referral sources

• Schedule and execute marketing events including health fairs, senior expos and other community events

• Make 35 guided in-person sales visits to referral sources a week

• Research, identify and cold call 10 accounts per week to establish new referral sources

• Conduct 2 lunch & learns a month on why we are the agency of choice for their residents/patients

• Attend 2 networking or community events a month

• Complete 3 social media posts on all company platforms

• Assist Head of Sales with marketing on key accounts

• Research, identify and host or sponsor 1 event a quarter that promotes our services

• Document in a timely manner all sales call notes in our homecare software program

• Participate in weekly 1:1 meeting with supervisor, monthly sales planning meeting, and quarterly caregiver trainings

• Submit accurate and timely sales reports on a weekly basis based on appropriate tags and relates to

• Coordinate with DOO to schedule community partners as guest speakers for quarterly caregiver trainings

• Answers phone, monitors voicemail, and text messages and emails in a timely manner

• Provide outstanding customer service at all times to all clients & family members, referral sources, VOSH staff and caregivers

• Occasionally fill in on shifts when needed

• 90% field work

Education, Experience, and Certifications

• College degree preferred

• 2 years of related Sales experience preferred in Home Care, Home Health or Hospice

• Current CPR and First Aid certification required

• Current driver’s license and automobile insurance required

• Current negative TB skin test or clear chest x-ray required

• Clear Motor Vehicle Report and background check required

Job Requirements:

• Legally authorized to work in the United States

• Proficiency with Microsoft Office, Outlook, and web applications

• Excellent organizational, customer service, telephone, and interpersonal skills

• Ability to connect and interact clearly with seniors

• Ability to multi-task independently and raise up concerns in a timely manner

• Ability to follow company dress code policy

• Must have superior oral and written communication skills

Salary: