Customer Service Representative

A company is looking for a Customer Service Representative to provide exceptional service for a luxury retail client.

Key Responsibilities

Deliver world-class customer care through inbound and outbound calls

Act as a brand ambassador, advocating for customer needs while maintaining brand integrity

Collaborate with internal teams to ensure timely and accurate resolution of customer concerns

Required Qualifications

At least a High School Diploma or equivalent

Minimum of 2+ years in retail customer service experience, preferably remote

Tech-savvy and comfortable using CRM tools and online communication platforms

Must pass a Typing Test (minimum 60 WPM)

Willingness to adapt to schedule adjustments as required