Business Analyst Sr

Position Title : Applications Functional Analyst / Business Anlayst

Position Summary :

The Applications Functional Analyst / Business Analyst will focus on the analysis, documentation, and management of functional requirements and business processes.

The analyst will evaluate proposed system changes, ensure alignment with established

policies, and collaborate with both program and technical teams to deliver effective system

solutions that improve client service and operational efficiency.

Key Responsibilities :

• Serve as the business liaison between program staff, IT leadership, and vendor

teams.

and enhancements to systems.

interviews, workshops, and data analysis.

requirements into clear system requirements and functional specifications.

requirements and use cases.

other project documentation to support ongoing enhancements.

leadership to ensure understanding of priorities, dependencies, and outcomes.

operational and policy-driven decisions.

intended business outcomes.

coordinating issue resolution, and ensuring continuous alignment with program goals.

constraints.

reviews throughout the software development lifecycle (SDLC).

Required Qualifications :

complex systems environment.

applications, preferably within public sector eligibility or benefits systems.

Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs is required, including familiarity with program policy, eligibility rules, and operational workflows.

solutions and communicate effectively with both audiences.

interact within eligibility and case management systems.

structured methodologies and tools.

decisions.

to the audience (technical teams, leadership, or program staff).

high-quality work products in a dynamic environment.

design, development, testing, and implementation.

Preferred Qualifications :

modernization projects.

integration concepts.

implementation.

Science, or related field; equivalent experience may be considered.

Ideal Candidate Profile :

The ideal candidate brings a blend of deep human services program knowledge, technical

acumen, and collaborative communication skills. They are detail-oriented, highly organized,

and capable of translating complex policy and business needs into actionable system

requirements. They thrive in environments where technology and public service intersect and

are driven by the mission of improving client outcomes and service delivery.

This position will be 100% remote

Location Requirements

Candidate must be local.

No preference

Background Verification

Minimum Verification Requirements

Fingerprinting is required for all TN DHS positions. Suppliers are to provide the correct IDEMIA coupon code to each of their candidates so the candidate can take it with them to their fingerprinting appointment.

Accurate background checks are not required to be run by the supplier for any TN DHS contractor.

Onboarding Form

Onboarding Form

If your candidate is selected, please complete the onboarding form and attach it to the proposal comment section. Get Onboarding Form here

Fingerprinting

Fingerprinting

Yes

Break Out Invoice By

Breakout Invoice By PO

Qualification

Required