Description
POSITION PURPOSE :
To repair and maintain hotel equipment and building systems to provide a safe and comfortable environment for guests and employees.
To answer guest complaints and communicate with guests and associates.
ESSENTIAL FUNCTIONS :
Provide great service while assisting hotel guests with maintenance issues such as minor heating / cooling concerns, plumbing problems, internet / TV connectivity, etc.
Prioritize guest requests and repair items as needed.
Conduct daily inspections of hotel (Light fixtures, carpeting, general maintenance, and repairs as needed.)
Do general maintenance outside of hotel (Landscaping, shoveling, light fixtures, and repair as needed.)
Inspect swimming pool area daily (Chemical levels, temperature, pumps, and cleanliness.)
Be available by radio to answer emergency calls promptly.
Inspect fire alarms / fire extinguishers regularly. Respond to all alarms when on property in order to determine the cause, and react accordingly.
Work closely with front desk and housekeeping associates on daily tasks and special projects.
Communicate professionally & effectively with other associates, guests and vendors.
Conduct safe and careful use of equipment.
Use materials and equipment appropriately to avoid waste and unnecessary repairs.
Create and maintain a safe work environment.
Other duties as assigned
POSITION REQUIREMENTS :
Previous experience with general repair preferred
Ability to use all general repair tools
Ability to use ladders and lift heavy items
Ability to read simple drawings and specifications Must be able to perform basic math
High School education or equivalent.
Must be able to clearly communicate in English
BENEFITS :
- Medical, dental, vision and life insurance offered for full time associates following initial waiting period
- 401K for eligible associates following 90 days of employment
- Paid vacation time for eligible associates
- Free employee parking on site
- Free meal during each shift worked
- Discounts at Marcus Hotels & Resort locations & Hilton worldwide locations
- Free / discounted movie tickets at Marcus Theater locations
- Hilton branded training and development
- Ability to transfer and promote within Marcus Hotels & Resorts
- We are an equal opportunity employer and maintain a drug free work place
This organization uses E-Verify to confirm employment eligibility in the US