Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Baton Rouge, LA, US
Associate Team Leader

Associate Team Leader

H&R Block • Baton Rouge, LA, US
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #18541

    Create a job alert for this search

    Team Leader • Baton Rouge, LA, US

    Related jobs
    Manager of Payor Relations

    Manager of Payor Relations

    Franciscan Missionaries of Our Lady Health System • Baton Rouge, LA, US
    Full-time
    Responsible for the financial pricing and analysis of all governmental and commercial insurance contracts for FMOLHS facilities and all affiliated entities. Works collaboratively with Revenue Cycle,...Show more
    Last updated: 19 days ago • Promoted
    Manager

    Manager

    Sbarro Mall of Louisiana#5475 • Baton Rouge, LA, US
    Full-time
    Bluebonnet Blvd, FC004, Baton Rouge LA 70836 .Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life Insurance. Assists General Manager in achieving restaurant ob...Show more
    Last updated: 30+ days ago • Promoted
    Supervisor IS

    Supervisor IS

    CleanHarbors • Denham Springs, LA, US
    Full-time
    Supervisor Is (Industrial Services).HPC-Industrial, powered by Clean Harbors, in Denham Springs, LA is looking for a Supervisor IS (Industrial Services) to join their safety conscious team! This te...Show more
    Last updated: 1 day ago • Promoted
    Manager GDCM PEP Deployment

    Manager GDCM PEP Deployment

    Louisiana Staffing • Baton Rouge, LA, US
    Full-time
    Manager Pep Deployment, Global Deployment & Change Management.This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutioniz...Show more
    Last updated: 6 days ago • Promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Little Caesars • Prairieville, LA, US
    Full-time
    The Assistant Manager works productively and supervises restaurant colleagues to ensure they perform their job responsibilities so the restaurant achieves customer satisfaction and profitability du...Show more
    Last updated: 30+ days ago • Promoted
    P&C Liability Supervisor

    P&C Liability Supervisor

    VirtualVocations • Baton Rouge, Louisiana, United States
    Full-time
    A company is looking for a P & C Liability Supervisor to lead their liability claims team.Key Responsibilities Perform initial reviews of loss notices to identify potential coverage or liability ...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Alliances Senior Manager

    Strategic Alliances Senior Manager

    Louisiana Staffing • Baton Rouge, LA, US
    Full-time
    In this role the Partner GTM Senior Manager for our Enterprise Sales Segment will be responsible for driving partner GTM activities in our most strategic accounts with our most strategic partners.P...Show more
    Last updated: 6 days ago • Promoted
    Senior Manager, Base Ecosystem

    Senior Manager, Base Ecosystem

    Louisiana Staffing • Baton Rouge, LA, US
    Full-time
    Join Base To Build The Future Of Onchain.Base is planning to bring a million developers and a billion users onchain.We need your help to make that happen. We believe that the onchain platform is the...Show more
    Last updated: 6 days ago • Promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Sonic • Denham Springs, LA, US
    Full-time
    Immediate Supervisor : General Manager.Position Summary : Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift.The Assist...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Louisiana Staffing • Prairieville, LA, US
    Full-time +1
    Overall Job Summary : The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering ...Show more
    Last updated: 5 days ago • Promoted
    Team Lead

    Team Lead

    Planet Fitness • Prairieville, LA, US
    Full-time
    Status : Full Time / Supervisor / Non-Exempt.Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities.Assist in training an...Show more
    Last updated: 1 day ago • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R Block • Denham Springs, LA, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 1 day ago • Promoted
    Associate Team Leader

    Associate Team Leader

    Louisiana Staffing • Walker, LA, US
    Full-time +1
    Our company At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We s...Show more
    Last updated: 5 days ago • Promoted
    Senior Manager, Technology Risk

    Senior Manager, Technology Risk

    Coinbase • Baton Rouge, LA, United States
    Full-time
    Ready to be pushed beyond what you think you’re capable of?.At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, ...Show more
    Last updated: 1 day ago • Promoted
    Supervisor

    Supervisor

    Freddy's Frozen Custard & Steakburgers • Baton Rouge, LA, US
    Full-time
    As an Hourly Manager, you are part of the Management Team in your restaurant, coaching and developing team members so you, your team members and your store are successful.In this role, you help lea...Show more
    Last updated: 30+ days ago • Promoted
    Manager

    Manager

    Urban Air Adventure Parks • Denham Springs, LA, US
    Full-time
    Urban Air Adventure Park is gearing up to ACTIVATE AWESOME.We are seeking a highly-motivated candidate to support our vision. In this role, the Manager motivates, instills accountability and achieve...Show more
    Last updated: 30+ days ago • Promoted
    Management Staff Wanted

    Management Staff Wanted

    MM&M Management Inc • Baton Rouge, LA, US
    Full-time
    NOW HIRING MANAGEMENT PIZZA ARTISTA Baton Rouge.Where creativity meets career growth!.Do you love building great teams, creating unforgettable guest experiences, and working in a fast-paced environ...Show more
    Last updated: 30+ days ago • Promoted
    Manager

    Manager

    Louisiana Yogurt LLC • Baton Rouge, LA, US
    Full-time
    We are seeking a Shiftleader to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Supervise team of retail sales workers.Adjust daily sc...Show more
    Last updated: 30+ days ago • Promoted