Talent.com
Director of Operations - (NJ or Northeast Location)

Director of Operations - (NJ or Northeast Location)

AmSurg LLCNashville, TN, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

DIRECTOR OF OPERATIONS

Remote (Must Reside in New Jersey or Northeast Region)

Company Overview : AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www..

POSITION SUMMARY :

The Director of Operations (DOO) is key to building strong local partnerships with our physician leaders. This role oversees governance of Ambulatory Surgery Centers (ASCs) and is responsible for optimizing center operations to enable growth. Oversight typically includes ~$50M to $100M in revenue in a multisite and multimarket environment. Responsibilities include building strong leadership pipelines, developing growth strategies for the region, and management of the P&L of Ambulatory Surgery Centers in partnership with ASC Center Administrators and Physician partners. This role typically oversees operations of 6-15 ASC’s depending on the market.

Work Schedule : REMOTE-CENTRIC HYBRID

ESSENTIAL RESPONSIBILITIES :

Strategy and Growth

Responsible for execution of center strategy with support from Vice President (VP) of Operations in the development of local strategy. This role reports to the Vice President of Operations.

  • Identifies opportunities to enable growth of assigned ASCs; including service line offerings and organic growth.
  • Executes and supports corporate initiatives to implement at assigned ASCs.
  • Align with marketing initiatives and collaborate with Business Development, Physician Recruiting, Practice Recruiting teams, Communications, and other DOO’s to execute on drivers of volume growth.
  • Collaborate with the VP and SVP in developing strategy and oversight to facility partnerships.
  • Take lead on business development and other strategic planning initiatives providing the initiative to get ASC and board buy-in and execution of proposed strategies.
  • Work with VP and SVP to develop and execute on strategies to grow case volume, reduce expenses, and improve patient experience and outcomes.
  • Manage health system partners and provider equity group relationships to drive clinician satisfaction and operational success.

Operational Management

  • Oversees ASC governance (e.g., prep for and run board meetings) for reliable decision making.
  • Potentially sit on the ASC JV boards, as well as act as Chairman of the board in some cases.
  • Tactical management of ASC initiatives and day-to-day operations.
  • Mentors and trains Center Administrators; coordinates onboarding and learning and development programs.
  • Coordinates with Clinical and Revenue Cycle Management teams as needed to drive performance and improve revenue cycle key performance indicators (KPIs).
  • Builds and manages relationships with ASCs and physicians; schedules at a minimum quarterly on-site visits as business needs require.
  • Develops and mentors Center Administrators with all business office functions, focusing on critical functions such as clinical and revenue cycle to ensure operational alignment, priority setting, and execution of overall management.
  • Works with Center Administrators to deliver best in class staffing models; monitors full-time employee (FTE) utilization and makes recommendations to promote cost-effective labor hour practices.
  • Acts as a backup to assigned ASC administrative functions, i.e., payroll and payables, in the absence of the Center Administrator or other personnel when warranted.
  • Partners with corporate functional experts and support departments in a matrix organization to execute on management functions such as IT, HIPAA, audits, human resources, training and development, policies, procedures, quality, revenue cycle, and procurement.
  • Develops and / or identifies best practices; motivates the adoption of new opportunities.
  • Mitigates legal issues in collaboration with the VP of Operations and legal department.
  • Develops and executes on action plans at the ASC level by identifying opportunities and removing barriers.
  • Customer Relationship Management

  • Supports recruitment and retention of physicians for business development and market development.
  • Effectively collaborates and communicates with partners and ASC stakeholders.
  • Articulates corporate initiatives and partners to develop plans to support and implement them timely.
  • Brokers all appropriate AMSURG resources when needed; knows when, how, and why to engage them.
  • Maintains ownership of situations when AMSURG resources are engaged to ensure satisfactory resolution.
  • Collaborates with the VP on governance and fiduciary responsibilities for assigned ASCs.
  • Schedules and leads quarterly Board meeting agendas for each assigned ASC; solicits input from Physician partners and other stakeholders; captures board meeting minutes for transparency, legal and regulatory requirements.
  • Monitors and follows through on all action items identified during and outside of quarterly board meetings for assigned ASCs.
  • Responsible for governance oversight in all operational areas including :
  • Quality oversight
  • Operational Efficiency
  • Labor Market / Staffing
  • Policy and Procedures
  • Risk Management
  • Regulatory compliance
  • Patient Experience
  • Information Technology- Risk Mitigation, Security
  • P&L
  • Financial Management

  • Manages and reports on ASC financial performance.
  • Develops and manages center budgets and distribution process with support from VP.
  • Works with Center Administrators on annual capital requests to help drive growth and manage aging equipment.
  • Overall management of the financial performance of assigned ASCs; meets volume and EBITDA targets.
  • Ensures awareness of financial performance and answers questions on variances to budget and expectations.
  • Budgets and forecasts the P&L for assigned ASCs with input from facility stakeholders and VPs.
  • Oversees Revenue Cycle Management of assigned ASCs to ensure A / R benchmarks are met and cash flow is efficient and effective.
  • QUALIFICATIONS :

    To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and / or abilities required.

  • Excellent customer service
  • Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members, and external customers.
  • Strong leadership, management, and organizational
  • Understanding of healthcare trends and their relationship to Ambulatory
  • Able to juggle multiple projects; accustomed to tight deadlines while maintaining meticulous attention to
  • Excellent verbal and written communication skills; comfortable delivering presentations to senior management, boards, community groups, physicians, and
  • Self-motivated; able to work without direct
  • Ability to integrate and harmonize diversified
  • Ability to understand, influence, and partner with others.
  • Excellent judgment and decision-making skills; able to resolve problems quickly and effectively.
  • Education / Experience :

  • Bachelor’s degree in healthcare administration or relevant field, and / or equivalent combination of education and work
  • Minimum five to seven (5-7) years of healthcare management experience; experience preferred managing up to $40 million+ in revenue at a minimum.
  • Experience with contract negotiations and managed care models within a complex
  • Multi-state healthcare system experience preferred.
  • Minimum three (3) years’ experience managing healthcare operations
  • Knowledge of operations in an outpatient or physician specialty service line preferred.
  • Clinical and / or Revenue Cycle Management experience preferred.
  • Employment at AMSURG : Living Our Values Every Day

    At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.

    These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.

  • Care Deeply for those around us.
  • Cultivate Integrity to build trust.
  • Champion Excellence for continuous improvement
  • Celebrate Teamwork every step to the way.
  • Benefits :

    To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to : Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

    Paid Time Off :

    AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

    EOE Statement :

    AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at : careers@. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

    #LI-CH1

    #LI-REMOTE

    Create a job alert for this search

    Director Of Operation • Nashville, TN, US

    Related jobs
    • Promoted
    Director of Operations

    Director of Operations

    Center Stage MerchandisingNashville, TN, United States
    Full-time
    Center Stage Merchandising is recognized on the.We specialize in custom headwear, apparel, and accessories for touring artists, music festivals, and lifestyle brands. With partnerships including Rea...Show moreLast updated: 1 day ago
    • Promoted
    Director of School Operations

    Director of School Operations

    KIPP Nashville Public SchoolsNashville, TN, US
    Full-time
    About KIPP Nashville Public Schools .KIPP Nashville Public Schools is a network of high-performing, free, open enrollment K-12 schools that has been committed to positively affecting student o...Show moreLast updated: 2 days ago
    • Promoted
    Regional Operations Manager

    Regional Operations Manager

    2020 CompaniesNashville, TN, US
    Full-time
    Companies is now interviewing for a remote Regional Operations Manager representing our client, Samsung Electronics America. You must reside in the Burroughs and have a valid driver's license for th...Show moreLast updated: 24 days ago
    • Promoted
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores LLCMount Juliet, TN, US
    Full-time
    To become the leading Home Dcor retailer.Enable everyone to affordably make their house a home.The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring t...Show moreLast updated: 30+ days ago
    • Promoted
    Operations and Inventory Manager / Director of Operations / Merchandise Coordinator (Nashville)

    Operations and Inventory Manager / Director of Operations / Merchandise Coordinator (Nashville)

    Genesis DiamondsNashville, TN, US
    Part-time
    Genesis Diamonds has been redefining the jewelry experience since 2004, bringing unmatched value, education, and selection to Tennessee, Ohio, and Kentucky. With one of the regions largest collectio...Show moreLast updated: 4 days ago
    • Promoted
    Fixed Operations Director (Murfreesboro)

    Fixed Operations Director (Murfreesboro)

    Camping WorldMurfreesboro, TN, United States
    Full-time
    Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location.Ensure a consistently high level of internal and external customer satisfaction throughout the service...Show moreLast updated: 4 days ago
    • Promoted
    Director of Operations

    Director of Operations

    Compass GroupNashville, TN, US
    Full-time
    Take the lead in delivering world-class events at Geodis Park! As Director of Operations, you will oversee all operational aspects of the venue, ensuring smooth, safe, and efficient execution for e...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Director of Operational Excellence

    Regional Director of Operational Excellence

    GentivaNashville, TN, US
    Full-time +1
    Regional Director Of Operational Excellence.We are seeking a Regional Director of Operational Excellence to join our leadership team and play a pivotal role in developing hospice branch operations,...Show moreLast updated: 20 days ago
    • Promoted
    Director of Customer Operations, RCMS (EHR platform)

    Director of Customer Operations, RCMS (EHR platform)

    QualifactsNashville, TN, US
    Full-time
    Director, Customer Operations, RCMS.Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and busines...Show moreLast updated: 21 days ago
    • Promoted
    Operations Lead - FT

    Operations Lead - FT

    At Home Stores LLCFranklin, TN, US
    Full-time
    Our Vision : To become the leading Home Dcor retailer.Our Mission : Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active sell...Show moreLast updated: 30+ days ago
    Operations Manager

    Operations Manager

    See Job DesciptionNashville, Tennessee, United States
    Full-time
    Quick Apply
    STRIDE Fitness West End Now Hiring.STRIDE Fitness delivers the ultimate full-body cardio and strength experience that hits hard and moves fast. Our 55-minute high-intensity classes push you on the t...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Sales

    Director of Sales

    Peachtree GroupFranklin, TN, US
    Full-time
    As a Director of Sales, you bring high-energy, customer-centric focus and drive / hunger to the total sales efforts of the hotel. In other words, you get paid to make relationships!.You are eligible f...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Director

    Operations Director

    Crash ChampionsChristiana, TN, US
    Full-time
    As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.The co...Show moreLast updated: 1 day ago
    • Promoted
    Director of Utilization Management

    Director of Utilization Management

    Lucent Health Solutions LLCNashville, TN, US
    Full-time
    Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management solution. This approach helps self-insured employers provide care management that e...Show moreLast updated: 1 day ago
    • Promoted
    Manager of Strategic Operations

    Manager of Strategic Operations

    Acadia HealthcareFranklin, TN, US
    Full-time
    As a leader of the Strategy Operations Team, this role will partner with the VP Strategy & Innovation and operational leadership to provide operational leadership and play an instrumental role in e...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Operations

    Director of Operations

    TopgolfNashville, TN, US
    Full-time
    The Director of Operations leads the venue in delivering exceptional service and hospitality to our Players.They set the strategic direction, collaborate with leaders and teams to ensure top-tier e...Show moreLast updated: 29 days ago
    • Promoted
    • New!
    Director of Retail Operations

    Director of Retail Operations

    FirstBankNashville, TN, US
    Full-time
    The Director of Retail Operations oversees the Retail Quality Assurance (audit) and Retail Branch Support teams, ensuring consistent adherence to bank policies, procedures, and regulatory requireme...Show moreLast updated: 6 hours ago
    • Promoted
    • New!
    Operations Leader

    Operations Leader

    CPF Dental LLCFranklin, TN, US
    Full-time
    The Operations Leader at Mid TN Dentistry Franklin-512 plays a pivotal role in ensuring the seamless and efficient functioning of our dental practice within the Health Care and Social Assistance in...Show moreLast updated: 6 hours ago
    • Promoted
    Fixed Operations Director

    Fixed Operations Director

    Camping WorldMurfreesboro, TN, US
    Full-time
    Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location.Ensure a consistently high level of internal and external customer satisfaction throughout the service...Show moreLast updated: 2 days ago
    • Promoted
    Director of Site Services

    Director of Site Services

    MCKESSONTN, United States
    Full-time
    It’s More Than a Career, It’s a Mission.Our people are the foundation of our success.By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have t...Show moreLast updated: 12 days ago