Commercial Service Manager

Job Description

Job Description

We are currently seeking a Service Manager to execute commercial service work throughout the company’s portfolio. This includes, but is not limited to, coordinating routine and emergency service calls, selling and executing maintenance and service agreements, and helping to develop the service line of business at Berg Enterprises, Inc.

This position reports directly to the Chief Operating Officer and is considered an entry-level position. Specific HVAC, mechanical, or construction experience is not necessary, but strong communication and customer service skills are required.

Responsibilities.

Be the point of contact for any service manager work

Schedule technicians accordingly and track all service appointments

Manage invoices and track finances

Keep the Commercial Service Department organized

Be a liaison within the company

Develop new opportunities, people, and processes

Recommendations.

Excellent interpersonal and customer service skills

Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Proficiency with Google Workspace, Salesforce CRM, and other business management software

Compensation.

We offer competitive compensation, medical, dental, vision, and a host of other benefits.