Medical Assistant - OBGYN

Medical Assistant - Obgyn

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology, and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety, and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

All new employees must complete several pre-employment requirements prior to starting.

Job Details

Medical Assistant - OBGYN

OB / GYN (Billings Clinic Main Campus) req10848

Shift : Day

Employment Status : Full-Time (.75 or greater)

Hours per Pay Period : 0.75 = 60 hours every two weeks (Non-Exempt) Starting Wage DOE : $17.00 - 21.25

Under general supervision, assists in the delivery of patient care / treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.

Essential Job Functions

General

• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct, and service expectations.
• Meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety, or job performance.
• Prepares room, equipment, and supplies as dictated by a particular examination, patient's needs, and Billings Clinic exam and procedure room cleaning guidelines.
• Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and / or collection of co-pays.
• Screens incoming telephone calls for appropriate referrals to nurse, physician, and / or non-physician provider.
• Orders and maintains clinical and office supplies and equipment as directed.
• Maintains patient files, records, and other information. Adheres to confidentiality requirements.
• Compiles statistical data for reports as directed.
• Attends required meetings and participates in committees as requested.
• Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.
• Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.
• Administers influenza vaccine, pneumococcal vaccines, and Td / TDAP to patients age 18 or older.
• Provides instruction to patients as directed by physician, non-physician provider, or documented in policies and procedures.
• Performs all other duties as assigned or as needed to meet the needs of the department / organization.

Cross-Training

Proficient in basic patient care and treatment, planning, and evaluating according to job description and MA level. Competent to perform routine, non-complex aspects of patient care, treatments, and procedures. Safe pharmaceutical handling requirements and guidelines. Application of personal protective equipment (PPE) for patient and staff safety. Computer applications. Analytical skills necessary to understand a variety of basic and / or routine problem scenarios associated with patient care. Refers more difficult problems to higher level medical assistant, nurse, supervisor, or appropriate health care provider. Practices according to Billings Clinic MA job description, guidelines, and physician judgment. Work is performed under the direct supervision of a physician. Work is performed independently in accordance with assigned schedules and operating procedures. Assumes responsibility for the follow-up of problem scenarios and coordinates appropriately with other MA, LPN, RN, physician, and / or non-physician provider. Expected to prioritize all aspects of job performance. Demonstrates personal accountability in all facets of role responsibilities.

Interpersonal Skills

Interpersonal skills which enable the incumbent to appropriately respond to a variety of patient / family requests and inquiries, to respond to inquiries from physicians, nursing staff, and other health care providers, and to check for understanding, allay apprehension, and enlist cooperation of the patient. Ability to utilize and apply PSE skills. Communication with patient on expectations, e.g. being late for scheduled appointment, wait times. Able to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cards. Work with leadership on service recovery as needed.

Medical Terminology

Process Improvement / Quality Assurance / Risk Management

Adheres to patient safety goals and standards. Participates in Process Improvement or Risk related activities within the department.

Fiscal Responsibility

Participates in the financial viability of Billings Clinic by ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients to maximize effective utilization of the physician's / non-physician provider's time.

On-Call Responsibility

Basic laboratory specimen handling and processing (urinalysis, blood sugars, etc.). Safe pharmaceutical handling requirements and guidelines. Demonstrate phlebotomy skills if relevant to area. Cross-trained to assist physician and / or non-physician provider with procedures. Administer Level I approved medications after completion of appropriate pharmaceutical courses, along with Billings Clinic injection class for Influenza, Pneumococcal, Td / TDAP.

Minimum Qualifications

Education

Certifications

Other Minimum Qualifications

Billings Clinic is Montana's largest health system serving Montana, Wyoming, and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses, and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital, and trauma center, based in Billings, Montana. Learn more at Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and / or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.