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Server Assistant - DRP

Server Assistant - DRP

Oak Hill Country ClubRochester, NY, USA
16 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Department : Food & Beverage

Reports To : DRP Restaurant Manager, DRP Assistant Restaurant Manager, DRP Restaurant Supervisor

Supervises : N / A

Job Summary (Essential Functions) : Donald Ross Pub Attendants are front line personnel who assist our servers; the attendant's primary function is to set, clean and maintain the dining room before, during and after meal service.

Job Knowledge, Core Competencies, and Expectations :

  • Oak Hill Country Club's Acorns of Excellence.
  • Neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.
  • Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships.
  • Must be able to work well under pressure in a high-volume setting where multitasking is required.
  • Works harmoniously and professionally with co-workers.
  • Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts if needed. Expected to work 40-60 hours per week throughout the year and additional hours during event weeks.
  • All other duties as needed.

Duties & Responsibilities :

  • Assist the team in providing an exceptional service experience by adhering to Oak Hill food & beverage service standards, providing a five-star experience throughout.
  • Familiarize yourself with our food and beverage options and daily specials.
  • Promptly and discreetly clear and reset all tables.
  • Responsible for opening and closing processes which may include cleaning equipment, breaking down goods, storing and restocking items, etc.
  • Inspect and clean all china, glass, and flatware.
  • Promptly and effectively resolve any service issues that arise, seeking assistance from server or management where appropriate.
  • Work alongside, and in conjunction with, the Banquet Staff and Bartenders for Club events.
  • Develop a strong working knowledge of member names and preferences.
  • Ensure the cleanliness and organization of all dining room and back of house spaces.
  • Assist others in their duties, as needed.
  • Attend pre-shift meetings to learn shift particulars, and all other required meetings / trainings.
  • Consistently follow laws and the club's policies for the service of alcoholic beverages.
  • Carries out bylaws and policies set by the Board of Directors.
  • Any, and all other duties, as assigned by the DRP Restaurant Manager, DRP Assistant Restaurant Manager, and / or DRP Restaurant Supervisor.
  • Experience

  • Previous food & beverage experience preferred but not required.
  • Education

  • High school or equivalent education required.
  • Licenses and Special Requirements

  • Valid driver's license.
  • Food safety certification.
  • Alcoholic beverage certification.
  • Physical Demands and Work Environment

  • Regularly exposed to moving mechanical parts and outside weather conditions.
  • Occasionally exposed to wet and / or humid conditions; high, precarious places; extreme cold; extreme heat. The noise level in the work environment is usually moderate to loud.
  • Able to meet and perform the physical requirements of the job and to work effectively in an environment that is typical of this position.
  • Frequent lifting, bending, climbing, stooping, and pulling.
  • Must be able to lift 75 pounds.
  • Must be 18 years of age.
  • Must be able to follow written and verbal instructions.
  • Must have a reliable form of transportation to and from work.
  • General Information

    Scheduled Shifts : Full-time, year-round position. Days and hours are based on club operations and weather conditions. Regularly works 45+ hours per week.

    Wage : Competitive wage, based on experience

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