Application Support Analyst

A company is looking for a Practice Support Analyst - Application Support, Remote.

Key Responsibilities

Assist users via chat to solve technical problems with predefined steps

Triage incomplete tickets and perform troubleshooting for technical issues

Execute sub-tasks of projects within the Practice Success workstream under supervision

Required Qualifications

Minimum of two years' experience in troubleshooting application issues in healthcare settings

Basic competency in HL7 SIU and / or ADT, HIPAA X12 837, and CCDA

Ability to navigate AWS S3 folders

Associate Degree

Demonstrated characteristics of a team player and ability to accept constructive feedback