Strategy & Operations Manager

Job Description

Job Description

SafeLease is an insurance technology company that specializes in commercial real estate.

We focus on insurance products for the self-storage industry but are rapidly expanding our suite of services. We believe traditional commercial insurance can be distributed faster and cheaper. To do that, we’ve brought the entire insurance value chain—distribution, underwriting, and reinsurance—under one roof to drive innovation in an industry that’s ripe for change.

We are seeking a Strategy & Operations Manager with a consulting background to lead cross-departmental initiatives, partnering with Product, Go-To-Market (GTM), Support, and other teams to drive strategic and operational excellence. This role demands exceptional project management skills, strategic vision, and the ability to align cross-functional efforts with organizational goals in a fast-paced environment.

Responsibilities

Oversee and drive high-impact, cross-functional projects, ensuring alignment with company strategy and timely execution.

Collaborate with Product, GTM, and Support teams to identify opportunities for operational improvements and implement scalable solutions.

Develop and monitor KPIs to evaluate the success of strategic initiatives and operational processes.

Lead the creation of project plans, timelines, and resource allocation to ensure successful project delivery.

Provide strategic recommendations to senior leadership based on data analysis and industry trends.

Facilitate cross-departmental collaboration, managing stakeholder relationships to drive consensus and outcomes.

Mentor and guide junior team members in project execution and operational strategy.

Requirements

Bachelor’s degree in Business, Management, or a related field; MBA or advanced degree strongly preferred.

6-8 years of experience in management consulting, with a focus on strategy, operations, or transformation projects.

Exceptional project management skills, with experience leading large-scale, cross-functional initiatives.

Strong analytical skills, with expertise in tools like Excel, SQL, or Tableau for strategic analysis and reporting.

Proven ability to influence and manage senior stakeholders across multiple departments.

Experience working with Product, GTM, or Support teams in dynamic, high-growth environments.

Ability to navigate complexity and drive results in ambiguous, fast-paced settings.

Preferred Qualifications

Experience leading operational or strategic initiatives in tech or startup environments.

Proficiency with project management tools (e.g., Asana, Jira, or Monday.com).

Deep understanding of GTM strategies or product development processes.

Experience in the self-storage and / or insurance industry.

Why SafeLease?

The tech : Our prospects convert fast because we’re solving real problems and delivering serious value to commercial real estate owners.

The team : We’re a team of seasoned pros and sharp operators who know how to move fast and build smart. High standards, low ego.

The stability : We’re well-funded, growing fast, and we make sure our team shares in that success with competitive pay and equity.

The employee experience : We also offer unlimited PTO, full health benefits, flexible work setups, and the kind of culture where people want to show up to do their best work.

If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.

Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.