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Emergency Communications Senior Engineer

Emergency Communications Senior Engineer

Gilder Search GroupNew York, NY, United States
1 day ago
Job type
  • Full-time
Job description

Emergency Communications Senior Engineer

Stratford Solutions Inc. -Brooklyn, NY, United States

Position Title : Emergency Communications Senior Engineer

Job Type : Contract

Duration : 12 Months

Work Schedule : Normal business hours Monday-Friday 35 hours / week (not including mandatory unpaid meal break after 6 hours of work).

Pay Rate : $100 to $110 per hour

Job Description / Justification :

SCOPE OF SERVICES :

  • Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment.
  • Configure and test Emergency Communications network infrastructure.
  • Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City’s Public Safety Answering Centers.
  • Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services.
  • Technical support and oversight for vendor managed ESInet services and systems.
  • Technical support for Public Safety Unified Communications systems and services.
  • Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications.
  • Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation.
  • Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.
  • Provide Emergency Communication technology asset management support and oversight.
  • Coordinate technology deployments with 911 Originating Service Providers, neighboring jurisdictions and Emergency Communications Relay Centers.
  • Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure.
  • Perform data and performance analysis associated with communications services.

MANDATORY SKILLS / EXPERIENCE

Note : Candidates who do not have the mandatory skills will not be considered

  • At least 12 years of experience working in a data center or in the field supporting related work.
  • 8+ years of experience in network support, LAN / WAN troubleshooting.
  • 8+ years of experience in communications routing, transport, and delivery (Wireline, Wireless and VoIP).
  • 8+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.).
  • Substantial knowledge of networking hardware and topologies.
  • Substantial knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments.
  • Substantial Knowledge of computing systems and hardware.
  • Experience with LEC circuits termination and turn-up.
  • Experience with Land-mobile-radio systems, P25 conventional and trunked networks.
  • Experience with call routing, selective routing, trunking, and location-based routing.
  • Ability to perform physical work related to the job.
  • Ability to follow detailed job documents.
  • Must be willing to travel within the NYC region to meet customer SLA’s.
  • Must be willing to work on-call, after hours and weekends when required.
  • Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language

    • DESIRABLE SKILLS / EXPERIENCE :

  • Bachelor's degree from an accredited college in computer science or related area of study
  • Experience with Emergency Communications infrastructure, systems, applications and related technologies
  • Experience with DMS and ACD systems
  • Experience with ANI / ALI services and functionality
  • Experience with 9-1-1 Call Handling Systems
  • Experience with NG9-1-1 ESINET call routing.
  • Experience with SMS, RTT, TCC routing, SMS aggregation
  • Experience with third-party emergency communication system integrations
  • Experience with GIS and location-based identification systems
  • Experience with 911 related TDOS and DDOS risk mitigation

    • Compensation $100 t $110 Per hour

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    Communication Engineer • New York, NY, United States

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