Talent.com
ZipRecruiter is hiring : Director of UI Claims Operations - Remote in Costa Mesa

ZipRecruiter is hiring : Director of UI Claims Operations - Remote in Costa Mesa

MediabistroCosta Mesa, CA, United States
3 days ago
Job type
  • Full-time
  • Remote
Job description

Overview Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

We\'re looking for a Director of UI Claims Operations to lead a high-performing team of Claims Managers and Hearing Coordinators. This role is important to ensuring operational excellence across client assignments, desk volume management, and compliance oversight. You\'ll serve as the liaison for large client implementations and sales discussions, and act as the highest point of escalation for all UI-related inquiries before involving our teams.

You will also support managers during client-facing escalations—providing strategic guidance, resolution, and maintaining a high standard of professionalism that reflects our commitment to client success. You will report to Experian\'s Senior Director Unemployment Cost Management.

Responsibilities The role includes leading a high-performing team of Claims Managers and Hearing Coordinators, ensuring operational excellence across client assignments, desk volume management, and compliance oversight. You will act as the liaison for large client implementations and sales discussions and serve as the highest escalation point for UI-related inquiries before involving our teams. You will support managers during client-facing escalations by providing strategic guidance and resolution while maintaining a high standard of professionalism.

Qualifications 3+ years of experience in claims operations, client services, or related supervisory roles

Knowledge of UI systems and SIDES compliance

Excellent communication and escalation management skills

Ability to thrive in a fast-paced, client-facing environment

Additional Information Perks

Great compensation package and 15% annual performance-based bonus

You begin accruing 3 weeks of vacation per year starting on your first day

401K with a 4% company match

Comprehensive health, dental, and vision plans

5 sick days each calendar year

12 paid company holidays and 2 paid volunteer days

Our uniqueness is that we celebrate yours. Experian\'s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work / life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian\'s people first approach is award-winning; World\'s Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian\'s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their , , , , sexuality, physical ability or . If you have a or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

#J-18808-Ljbffr

Create a job alert for this search

Is Hiring Director Of • Costa Mesa, CA, United States

Related jobs
Director of UI Claims Operations - Remote Job at ZipRecruiter in Costa Mesa

Director of UI Claims Operations - Remote Job at ZipRecruiter in Costa Mesa

MediabistroCosta Mesa, CA, United States
Remote
Full-time
Experian is a global data and technology company, powering opportunities for people and businesses around the world.We help to redefine lending practices, uncover and prevent fraud, simplify health...Show moreLast updated: 3 days ago
  • Promoted
Accounting Manager

Accounting Manager

Coastal Wave RecruitingSan Clemente, CA, US
Full-time
This California-based company is dedicated to the procurement of international and domestic beer, wine, and spirits for both large and small retailers. The Accounting Manager plays a key role in man...Show moreLast updated: 1 day ago
  • Promoted
Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

HiltonDana Point, CA, United States
Full-time
Waldorf Astoria Monarch Beach Resort.Transient strategy in partnership with Revenue management and Marketing.They work with their team to solicit new FIT business, while maintaining relationships w...Show moreLast updated: 30+ days ago
  • Promoted
Property Claims Examiner III (Remote)

Property Claims Examiner III (Remote)

California FAIR Plan AssociationLos Angeles, CA, US
Remote
Full-time
The Claims Examiner III process insurance claims for property losses based on coverage, appraisal, and verifiable damage. They will interact with independent adjusters and policy holders, review cla...Show moreLast updated: 30+ days ago
  • Promoted
Senior Claims Examiner, FT Days

Senior Claims Examiner, FT Days

PIH HealthWhittier, CA, US
Full-time
Senior Claims Examiner, FT Days.The Senior Claims Examiner administers health plan contracts by processing medical claims in an efficient, cost-effective, and timely manner meeting all required gui...Show moreLast updated: 30+ days ago
  • Promoted
Claim Director

Claim Director

ChubbLos Angeles, CA, US
Full-time
Focus on the core content of the job post, removing all extra metadata, headers, and redundant information.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 30+ days ago
  • Promoted
Senior Claims Technical Director Excess Claims

Senior Claims Technical Director Excess Claims

Great American Insurance GroupLos Angeles, CA, US
Full-time +1
Working for a leader in the insurance industry means opportunity for you.Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" ...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
WC Claims Manager

WC Claims Manager

CorVelRancho Cucamonga, CA, US
Full-time
The Claims Manager is responsible for the overall operation of a designated office.The Claims Manager participates in formulating and administering company best practices as well as developing long...Show moreLast updated: 3 hours ago
  • Promoted
Major Litigation Unit Complex Claims Consulting Director

Major Litigation Unit Complex Claims Consulting Director

CNALos Angeles, CA, US
Full-time
Major Litigation Unit Complex Claims Consulting Director.Consider taking the next step in your career at CNA Insurance as a Major Litigation Unit Complex Claims Consulting Director.This is an indiv...Show moreLast updated: 30+ days ago
  • Promoted
Sr. Claim Representative Construction Liability

Sr. Claim Representative Construction Liability

TravelersDiamond Bar, CA, US
Full-time
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position wi...Show moreLast updated: 30+ days ago
  • Promoted
Commercial Property Claims Examiner III (Remote)

Commercial Property Claims Examiner III (Remote)

California FAIR Plan AssociationLos Angeles, CA, US
Remote
Full-time
Commercial Property Claims Examiner III.The Commercial Property Claims Examiner III reviews, evaluates and processes complex commercial insurance claims and makes recommendations for resolution.Add...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Lead Claims Examiner

Lead Claims Examiner

PIH HealthWhittier, CA, US
Full-time
The Lead Claims Examiner of Check Runs and Special Projects is responsible for ensuring that all check runs are performed in a timely manner ensuring compliance and use of designated parameters by ...Show moreLast updated: 3 hours ago
  • Promoted
Sr. Corporate Claims Specialist

Sr. Corporate Claims Specialist

Golden State FoodsIrvine, CA, US
Full-time
Golden State Foods is a distinguished leader in the foodservice industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and int...Show moreLast updated: 30+ days ago
  • Promoted
Director of Operations AA ANC

Director of Operations AA ANC

Marriott Vacations WorldwideNewport Beach, CA, US
Full-time
Relocation Assistance Available • •Salary Range $140-$160k + bonus • •Driving is required for this position; screening will be required. This is an exempt position and will be paid on a salaried basis...Show moreLast updated: 15 days ago
  • Promoted
Operations Claims Associate

Operations Claims Associate

Pacific LifeNewport Coast, CA, US
Full-time
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we ...Show moreLast updated: 30+ days ago
  • Promoted
Fully Remote Survey Participant

Fully Remote Survey Participant

Prime InsightsSan Clemente, CA, United States
Remote
Full-time
Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 1 day ago
  • Promoted
CA Senior Claims Specialist

CA Senior Claims Specialist

CorVelRancho Cucamonga, CA, US
Full-time
The Senior Claims Specialist manages within company standards and best practices complex and problematic, high visibility workers' compensation claims within delegated limited authority to determin...Show moreLast updated: 25 days ago
  • Promoted
Claims Representative

Claims Representative

Global Technical TalentPasadena, CA, US
Full-time
Primary Job Title : Claims Representative.Alternate Job Titles : Claims Support Specialist, Disaster Recovery Claims Agent, Insurance Claims Representative, Wildfire Compensation Agent, Claims Proces...Show moreLast updated: 7 days ago