Overview
Quality Performance Manager at Airbus Americas, Inc. This role oversees the implementation and continuous improvement of the quality system to ensure compliance with aerospace industry standards and regulation. The Quality Performance Manager leads a team to monitor performance metrics and identifies opportunities to improve them. The role partners closely with engineering, production, and customers to foster a culture of quality excellence across the organization.
This role is contingent upon obtaining all necessary regulatory approvals and the successful closing of a transaction which will result in establishing a new Airbus Affiliate in Kinston, NC (the "Kinston Affiliate").
Team and Environment
The Procurement team's mission is to acquire indirect goods and services for Airbus commercial aircraft and helicopters, contributing to the company's value and competitiveness. Team members ensure on-time delivery and on-quality of equipment and systems, drawing on expertise in Industrial, Operations & Quality Management, and strong relationship-building skills to problem-solve and mitigate supply chain issues.
Responsibilities
- Analyze quality performance metrics and KPIs to identify trends and opportunities for proactive improvement.
- Lead and manage continuous improvement projects (e.g., lean initiatives) to reduce non-conformance and boost productivity and capability.
- Assess resource availability, production capacity, and skill requirements to proactively align workload with demand forecast.
- Develop and maintain capacity models that identify bottlenecks and support data-driven decisions on staffing, tooling, and process optimization.
- Facilitate regular performance reviews with the Quality team to assess progress against objectives and KPIs, and provide coaching to align contributions with business priorities.
- Act as the primary focal between the Quality team, internal customers, and Value Stream Mapping (VSM) to align priorities and resolve quality-related issues.
- Proactively communicate updates, risk, and requirements to ensure seamless collaboration and support for program milestones and customer expectations.
Qualifications
Bachelor's degree in Engineering, Quality Management, Aerospace or a related technical field.Minimum 10 years of progressive experience in operations or engineering within aerospace or highly regulated manufacturing environments.Experience supporting multiple sites or customers across different regions.Strong analytical and problem-solving skills with proficiency in root cause analysis (e.g., 9S, 5WHYs, Pareto Analysis).Proven track record of driving quality improvements and sustaining compliance in a high-reliability manufacturing environment.Proficient in Microsoft Office Suite and quality management systems (QMS) used in manufacturing environments.Ability to communicate clearly across all levels of the organization, including operators, engineers, and executives.Willingness to travel up to 5% to domestic and / or international customers or suppliers.Preferred
Master's degree in Engineering, Business Administration, or related discipline.10 years of experience managing or leading with proven leadership in quality, continuous improvement, or customer-focused quality initiatives.Lean Six Sigma Green or Black Belt or equivalent certification.Familiar with Program Management processes and customer service.Experience presenting quality performance metrics, audit findings, and strategic recommendations to senior leadership and external regulators.Experience with aerospace-specific tools such as SAP, MES systems, iOBEYA, and statistical software (e.g., Minitab, JMP).Citizenship
Eligible for employment in the USPhysical Requirements
Onsite or remote : 90% On-site / 10% RemoteVision, hearing, speaking requirements for daily activities on production floor and officeAbility to lift up to 30 lbs / 14 kg; travel up to 5% as neededPersonal Protective Equipment as required by site or customerTake your career to a new level and apply online now. A full job description will be provided to candidates who progress to the interview stage or upon request.
Equal Opportunity : All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
J-18808-Ljbffr