Enterprise Implementation Manager
The Enterprise Implementation Manager works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EIM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations.
A day in the life of our Enterprise Implementation Manager :
- Project manage the PLM modules of the customer's deployment plan.
- Use in-depth knowledge of client, industry, business processes, deep knowledge of the PLM, and technical expertise to drive and increase adoption and usage of AES.
- Collaborate with Altium's Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues, and propose solutions that continually add value to the customer.
- Manage escalation of deployment blocking issues, and coordinate related activities with Sales, R&D, and Customer Support.
- Build excellent customer relationships, and influence the adoption of recommended best practices.
Who We're Looking For :
Expertise in PTC Windchill, Siemens Teamcenter, Arena requiredDeep technical knowledge of PLM systems and integration challenges10 + years experience in client-facing role electronic Design Automation (EDA) experience a plusMust be able to engage customers at both a business and technical levelMust be results-oriented and highly effective in a matrix organization while working remotelyAble to travel 30%Bachelors / Masters degree in Electrical Engineering, or equivalent degree and experienceUnited States Benefits :
Medical, Dental, Vision Plans and HSA and FSA accountsBasic Life and AD&D insurance; disability coverage where applicableRetirement 401(k) Plan Option with Altium matchEmployee Assistance ProgramPaid holidays plus a "Choice Day" off per quarterPaid time-off on arising schedule upon key milestonesSick time for Dr. appointments or family health needsFamily medical, maternity, paternity, and military leaveFlexible working arrangements available based on role and locationEmployee referral and employee-of-the-month programsHome internet allowanceProfessional development supportFree lunch, snacks, and drinks in the officeFree parkingThe salary range for this role is $139,000-$159,000 OTE. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location.
What Matters to Us :
Big-thinking in pursuit of purposeDiversity of thoughtCourage of convictionTransparency of intentIngenuity of ANDAgility in actionAdaptability of approachGrit in pursuit of missionAlso, we would like you to know : We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
Learn more about why a career at Altium is an opportunity like no other :