Business Transformation Office Intern

Business Transformation Office Intern

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities.

Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and / or graduate level students who have an expected graduation date between December 2026 and May / June 2027. Santander US is a nationwide business with locations across the country. This position is located in Boston, MA.

Salary : $83,200 / year. Before applying, please keep in mind that our internship program does not offer any relocation assistance.

You will be given exposure to the innerworkings of one of the largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. The Business Transformation Office (BTO) serves as the hub for driving strategic change and cross-functional transformation. Through a disciplined approach to project management, business readiness, and portfolio governance, the BTO ensures alignment between strategic priorities and execution. The graduate Intern will play a key supporting role in this mission by contributing to transformation initiatives across the organization. This position offers a structured rotational experience across the three core functions of the BTO : Core Project Management, Hypercare and Readiness, and the Central Office. The internship is designed to provide exposure to large-scale change programs, governance frameworks, and the operational mechanics of a high-performing transformation office.

Key Responsibilities

• Core Project Management
• Involvement in the planning, execution, and monitoring of transformation initiatives.
• Assist with project documentation, status reporting, milestone tracking, and risk and issue management.
• Contribute to stakeholder engagement efforts and coordination across business and technical teams.
• Hypercare and Readiness
• Participate in post-launch stabilization and business adoption activities.
• Assist with data gathering and analysis related to performance monitoring, issue resolution, and lessons learned.
• Support readiness assessments and communications to ensure a smooth transition to new operating models, systems, and processes.
• Central Office
• Contribute to portfolio-level reporting, governance routines, and continuous improvement of PMO processes.
• Assist with the development and refinement of project management tools, templates, and performance dashboards.
• Support initiatives that enhance standardization, visibility, and accountability across the transformation portfolio.

Learning Outcomes

The internship provides a unique opportunity to gain practical experience in enterprise-level project delivery and transformation governance. The Graduate Intern will develop a strong understanding of structured change management, strategic execution, and the role of a modern business-focused PMO in driving sustainable business outcomes.

What We Are Looking For

A graduate student with an expected graduation date between either December 2026 or May / June 2027.

Area of Study : Business Administration, Management, or a related field.

Cumulative GPA is 3.0 or above.

Strong analytical, organizational, and communication skills with attention to detail.

Demonstrated interest in enterprise transformation, program management, or organizational effectiveness.

Demonstrates intellectual curiosity and courage.

Strong English communication skills both written and spoken required.

Analytical thinkers with a strong attention to detail.

Organized and able to manage time and multiple tasks efficiently.

Ability to work independently on special projects.

Ability to effectively contribute to a team environment.

It Would Be Nice To Have

Proficiency in Microsoft Office Suite; experience with project management tools or analytics platforms is a plus.

What Else You Need To Know

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and / or furniture may be required.

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.