IT Technician

Description

• THIS POSITION IS ON-SITE IN PIERRE, SD

Our team currently has need for a PC Technician to support the US Army Corps of Engineers RITS program, located in Pierre, SD

This position will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and / or applications development to restore service and / or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. The candidate will escalate more complex problems to Senior Level.

Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.

Required Skills :

Current DoD 8570 IA Baseline Certification, IAT Level I (examples include : A+ CE, Network+ CE, SSCP, CCNA-Security certifications)

Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment

Experience supporting Windows 7, Windows 10, and MS Office 2013.

Experience using Remedy or a similar ticketing system.

Strong analytical and follow through skills.

Strong verbal and written communications skills.

Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.

Ability to work well independently on defined tasks.

Ability to work well as part of a team.

Desired Skills :

Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits)

Prior USACE / ACE-IT experience

Experience working in a DoD environment

Experience supporting Office 365

Job Type & Location

This is a Contract position based out of Pierre, SD.

Pay and Benefits

The pay range for this position is $28.85 - $31.25 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Pierre,SD.

Application Deadline

This position is anticipated to close on Nov 30, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.