IT NOC Offering Lead

IT NOC Offering Lead

The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore / offshore), and champion the creation of new, market-disrupting service offerings. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Key Responsibilities

• Startup & New Offering Development
• Product Innovation
• Market Validation
• Agile Development
• Proof of Concept (POC) Management
• Tech Stack Selection
• Sales & Business Development
• Revenue Generation
• Sales Pipeline & Lead Generation
• RFP Management
• Deal Closure
• Leadership & Team Management
• Lead, mentor, and develop high-performing, agile teams
• Network Operations & Service Delivery
• Oversee daily NOC operations

Qualifications Here's What You Need

Education : Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus.

7+ years of experience in network operations or managed services, with at least 3 years in a leadership role.

Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential.

Experience managing global or geographically dispersed teams (onshore / offshore).

Experience in a startup, greenfield project, or new product launch environment is highly desirable.

Must be able to pass a background check. May require additional background checks as required by projects and / or clients at any time during employment.

Minimum Skills

Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.

Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.

Must be self-motivated and able to work well independently as well as on a multi-functional team.

Ability to handle sensitive and confidential information appropriately

Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Strong understanding of network protocols, infrastructure (LAN / WAN), security concepts, and monitoring tools.

Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting.

Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset.

Superior communication, presentation, negotiation, and client-facing skills.

Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment.

Our Commitment to you / Overview of Benefits

Medical, Dental and Vision Insurance; Wellness Program; Flexible Spending Accounts (Healthcare, Dependent Care, Commuter); Short-Term and Long-Term Disability options; Basic Life and AD&D Insurance (Company Provided); Voluntary Life and AD&D options; 401(k) Retirement Savings Plan with matching after one year; Paid Time Off

Reports to : Senior Managing Director

Working Conditions

Professional remote office environment.

Must be physically and mentally able to perform duties extended periods of time.

Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.

Must be able to establish a productive and professional workspace.

Must be able to sit for long periods of time looking at computer screen.

May be asked to work a flexible schedule which may include holidays.

May be asked to travel for business or professional development purposes.

May be asked to work hours outside of normal business hours.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range USD $120,000.00 - USD $160,000.00 / Yr.