VP COO - Grapevine

VP Chief Operating Officer (COO) Grapevine

Reporting to the SVP, President BSW Medical Center Grapevine, the VP Chief Operating Officer (COO) Grapevine is responsible for planning, overseeing, and leading the day-to-day operations of one or more hospitals for Baylor Scott and White Health (BSWH), which includes all hospital operating units, professional services, support functions, and other services. Responsible for ensuring that BSWH hospitals deliver high quality patient care and efficient services delivered in a cost-effective manner. Oversees and leads the development and implementation of hospital plans, policies, programs, and initiatives required to achieve financial, service, quality, regulatory, and community objectives. Leads operational activities to assess, measure, and evaluate current and proposed hospital programs, processes, and practices and implements improvements as necessary. Ensures the hospital operations are compliant with all applicable federal, state, local government laws and regulations, accrediting agency standards, and BSWH system-wide policies and controls. May represent the hospital and its operating units to external authorities or constituencies. Works closely with hospital President, clinical leadership, and the BSWH executive team to improve and grow operations of the hospital in accordance with overall BSWH strategies and objectives. Baylor Scott & White Medical Center - Grapevine is a 308-licensed bed, Magnet-designated, Level II trauma center.

Essential Functions

• Serves as the chief operations officer (COO) and top operations leader for BSW Medical Center - Grapevine.
• Develops and implements the short and long-term operational objectives which enables the highest quality of health care services, patient safety, and patient satisfaction for the communities served.
• Leads initiatives and programs to improve operations and build consensus, alignment, and focus on operational priorities and objectives that are in line with BSWH business objectives.
• Oversees financial management of operations including costs, business performance, budget approvals, variance reviews, and cost benefit analysis for new programs and services.
• Leads the development and implementation of operational policies, procedures, processes, and best practices for assigned facilities and services.
• Implements controls for effective and efficient utilization of organizational and financial resources and monitoring a system of accountability, operational dashboards, and metrics for the assigned area.
• Ensures compliance with all applicable legal, regulatory, and accreditation requirements and standards.
• Oversees operational activities focused on improving metrics related to the quality of care, patient safety, and patient experience, including evaluation of patient satisfaction scores and the development of appropriate actions plans.
• Identifies and resolves operational problems and leads the implementation of solutions and change necessary to continuously improve operations.
• Collaborates with community leaders, physicians, and other healthcare organizations as appropriate to assess community healthcare needs, promote healthcare services, build a positive image for BSWH.

Key Success Factors

Minimum Requirements

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.