Director of Engineering - SDK (Los Angeles)

Director, Marketplace Engineering

The Director is a proactive, self-starting leader who has a proven track record of leading engineering teams to achieve outstanding results. You're a natural leader who still loves to keep your hands in technology and architecture daily. The Director thrives in a fast-paced environment and embraces technology to solve business problems in a high-volume, high-scalability environment. This role will be a people manager so hiring, mentoring, and getting the very best out of bright engineers is critical. This leader will spearhead additional innovative world-class products to help our clients, which will contribute towards the next generation of initiatives for the E-Commerce ticketing integration team. This includes development for a core set of next generation of applications while creatively pushing the envelope and architecting new solutions.

Lead the SDK (iOS, Android) and BE API development teams and ensure that projects are delivered on time, within budget, and to the highest quality standards.

Develop strong relationships with our clients; partner with them on the ideation and execution of new products and integrations.

Participate in architecture and solution design, mentoring engineers, exploring frameworks, toolsets or processes to improve the team's productivity and be accountable for quality software delivery.

Build and grow a team of expert engineers, attracting and retaining a team of highly skilled software professionals that can agilely align to company and departmental objectives.

You will work closely with product & other non-technical staff, get their hands dirty with code and code reviews, work with QA to review test plans, and oversee software development using Agile methodologies.

Accountable for the development and timeliness of new applications and / or enhancements to existing applications throughout the enterprise.

Ensure that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues, as necessary.

Own the development and adoption of architectural, coding, and security standards / governance.

Contribute to the development of the product roadmap to prioritize features / projects to ensure that the that deliver the highest value at the best time.

Clearly communicate project status and risks to project stakeholders and senior leadership team members.

Research and make recommendations on software products and services in support of procurement and development efforts.

Manage resources within budget, both full time and staff augmentation and adapt budget accordingly based on changing company priorities.

10+ years of software engineering experience (predominantly within Native SDK Development) and a deep understanding of full-stack development, app performance and architecture.

4 years of management experience and proven ability to lead a team through the full life cycle of software development.

Strong technical skills in mobile app development, with experience iOS and Android platforms.

Experience with agile development methodologies and project management tools such as JIRA.

Ability to meet commitments and multitask in a fast-paced work environment.

Must be a great team player and people manager, exhibiting a positive attitude.

Ability to own and manage multiple concurrent projects, including presenting and negotiating with stakeholders on the interdependencies and possibilities of what can be realistically delivered.

Expert at spotting talent and passionate about growing world class engineers on your team.

Experience building services or applications where performance is an important consideration.

Things that are easy at low scale can be incredibly challenging at Ticketmaster's scale so experience with performance tuning and optimizations is extremely valuable.

Through our 'Taking Care of Our Own' program, we provide benefits across six key pillars :

HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH : 401(k) program with company match, stock reimbursement program

FAMILY : New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS : Volunteer time off, crowdfunding match

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values :

Reliability We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.