Office Assistant - Patient Financial Services

Office Assistant - Patient Financial Services

Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.

Full time, 40 hours a week, benefit eligible

Monday-Friday, 8 : 00am-4 : 30pm

Why work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000 / year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Duties : Patient Financial Services Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility. Required Qualifications : Patient Financial Services High school education or equivalent required. Proficient with computers to include keyboarding, basic navigation and use of email applications required. Ability to communicate effectively both in verbal and written form required. Ability to multi-task required. Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required. Ability to work with multi-line phone system required. Ability to communicate effectively during escalated situations required. Preferred Qualifications : Patient Financial Services Prior experience working with customers or patients preferred. Experience with Telecommunication system, ComputerLog books, and schedules preferred. Experience with general office materials / equipment preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.