QA Manager, Senior

QA Manager, Senior

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

The QA Manager, Sr oversees a technical QA Test team located on and offshore, driving quality initiatives and continuous improvement. This position sets metrics, manages internal and external resources, develops test programs, and executes test plans using various troubleshooting tools.

Key Accountabilities

Key Accountability 1 : Quality Assurance Leadership & Strategy

• Oversee quality assurance analysts and ensure software and IT services meet standards.
• Implement effective test reporting and defect status systems.
• Ensure project milestones align with IT standards.
• Evaluate test solutions using logic and sound judgment.
• Identify service gaps and recommend improvements.
• Provide testing timelines and develop strategies and plans based on business requirements.

Key Accountability 2 : Test Planning, Execution & Oversight

Key Accountability 3 : Collaboration, Communication & Compliance

Key Competencies for Position

Qualifications and Education Requirements

5 years of experience demonstrating expert skills with software development cycle and quality assurance methodologies. Experience working with test automation frameworks and tools. 2 or more years people leadership for the QA function. Experience working in Agile & Waterfall methodologies. Demonstrated ability to build relationships with stakeholders. Excellent organizational, data gathering, documentation and follow-up skills to support multiple concurrent projects. Strong experience in process discovery and implementation. High level of initiative is required. Ability to meet deadlines, quickly and accurately troubleshoot issues, problem-solve and communicate with business professionals and leadership. Proficiency working with Test Management & Defect Management tools like JIRA / qTest is highly preferred. Position may require the need to travel to other Technology Hub locations in Chicago, Minneapolis / St Paul and Evansville Proficiency working with automation tools is preferred.