Helpdesk Technician

Job Opportunity

Responsibilities :

• Infrastructure Maintenance : Work with MSP to oversee firewalls, networking equipment, servers, databases, malware protection, and VOIP phone systems.
• Technical Support : Provide Tier-2 support, troubleshooting hardware, software, and network issues in person or remotely.
• Hardware & Software Management : Install, configure, secure, and maintain workstations, printers, scanners, and applications.
• User & Account Administration : Manage Active Directory (AD), password resets, email maintenance, and access control.
• Networking & Security : Assist in maintaining firewalls, VPNs, network security, and compliance requirements (DFARS / CMMC preferred).
• Microsoft Office 365 Expertise : Serve as the go-to expert for Exchange Online, SharePoint, Teams, and other Office 365 applications.
• Vendor Coordination : Collaborate with MSP to ensure server backups, software / database integrity, and network security / connectivity.
• Compliance & Cybersecurity : Support ITAR and aerospace security requirements, working towards AS9100 compliance.
• Documentation & Reporting : Maintain detailed records of IT assets, issue resolution, and best practices.

Required Qualifications :

Preferred Qualifications :

Location : Canton, GA (30115)

Employment Type : 6-month temp-to-perm (potential for full-time hire)

Pay Rate : $40-$48 / hr | $85K-$100K per year DOE

Work Hours : Monday-Friday, 8 : 00 AM - 5 : 00 PM Remote Work : No (On-site role)

If you are interested in learning more about this opportunity, please contact Jaie Rogers at jrogers@selectek.com or call 678-802-6632.