Front Desk Associate - Mansfield Location

Job Description

Job Description

Job Title : Front Desk Associate- Mansfield Location

Department : Front Desk

Reports to : Mansfield Front Office Supervisor

Location : Mansfield

Employee Type : Full-Time

Summary : The Front Desk Associate provides Patient Care Excellence by supporting the day to day activities of our medical facility by performing the following duties.

Essential Functions :

• Schedules appointments and enters appointment date and time into computerized scheduler.
• Immediately greets and directs patients and visitors and answers telephone calls promptly and courteously.
• Registers patients by verifying that patient's record is up to date and accurate.
• Verifies patient insurance information and updates and maintains patient information in Electronic Medical Record.
• Coordinates referrals for patients through insurance and other physician offices.
• Reviews accounts of scheduled patients for balances and expired referrals and addresses with patient for resolution.
• Collects co-payment and balances from patients and reconciles daily cash report.
• Receives medical records requests and disability forms.
• Records patient communications within the electronic medical record.

Qualifications

Our employees strive to provide a quality patient-centered experience to our patients and their families. TMI offers a great benefits package to include Health / Dental / Vision, paid vacation, and holiday. A 401(k) retirement plan after 1 year of service.

M-F 8AM-5PM, 1 shift 10AM-7PM weekly, with flexibility to practice needs at the Mansfield clinic