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Lead Data Scientist for Patient Matching

Lead Data Scientist for Patient Matching

Headway - Design & DevelopmentSeattle, WA, United States
1 day ago
Job type
  • Full-time
Job description

About the Team

Join our Patient team on a mission to connect every patient with the ideal provider. We are building an innovative matching system that facilitates patient search, discovery, and selection, all while integrating advanced machine learning with a thorough understanding of the patient and provider experience.

About the Role

We are looking for a Lead Data Scientist who is passionate about enhancing product and user experience to revolutionize how patients find and choose their therapists. Your mission will be to deeply analyze patient behavior and extract valuable insights that will directly enhance our product. In this role, you will utilize behavioral data, experimentation, and user research to pinpoint friction points, uncover unmet needs, and identify optimization opportunities throughout the patient journey. Your findings will shape the design and prioritization of changes to our search and matching functionalities. This is your chance to leverage scientific rigor and a user-centered approach to tackle a critical challenge : ensuring access to effective mental healthcare for all.

What You’ll Do

  • Analyze patient behaviors and funnel performance to uncover UX pain points and reasons for drop-off.
  • Collaborate with user research to merge qualitative and quantitative insights into a coherent view of the patient journey.
  • Create frameworks for measuring relevance, conversion signals, and long-term patient outcomes.
  • Work alongside product, clinical, and engineering teams to establish success metrics and guide experimental initiatives.
  • Effectively communicate findings, recommendations, and business implications to both technical and non-technical audiences.

What We’re Looking For

  • A degree in Statistics or a related quantitative field; a Master’s or PhD is preferred.
  • 2-5 years of experience in data science, applied machine learning, or a similar domain.
  • Strong skills in Python, SQL, and experimentation / causal inference methodologies.
  • Familiarity with ranking, search, or recommendation systems (e.g., relevance modeling, click modeling, LTR methods).
  • Ability to handle ambiguous research questions and translate insights into actionable strategies.
  • Exceptional communication skills for conveying complex concepts simply and building trust across teams.
  • A genuine passion for improving access to mental health care and enhancing patient outcomes.
  • Compensation & Benefits :

    The expected base pay range for this position is $183,600 - $216,000, based on a variety of factors including qualifications and experience. In addition to the base salary, this role may qualify for performance-based variable compensation and an equity grant.

    We are dedicated to providing a comprehensive and competitive total rewards package that includes health and wellness benefits, retirement savings, and ownership opportunities through equity. Compensation decisions reflect fairness and alignment with market benchmarks, considering individual contributions and potential.

  • Benefits include :
  • Equity compensation.
  • Medical, Dental, and Vision coverage.
  • HSA / FSA.
  • 401K.
  • Work-from-Home Stipend.
  • Therapy Reimbursement.
  • 16-week parental leave for eligible employees.
  • Carrot Fertility annual reimbursement and membership.
  • 13 paid holidays each year, plus a Holiday Break during the week between December 25th and December 31st.
  • Flexible PTO.
  • Employee Assistance Program (EAP).
  • Training and professional development opportunities.
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    Lead Data Scientist • Seattle, WA, United States

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