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Travel Support Specialist – Client Services

Travel Support Specialist – Client Services

Destination KnotNew York, New York, United States, 10001
3 days ago
Job type
  • Full-time
Job description

Travel Support Specialist Client Services

Job Title : Travel Support Specialist Client Services

Location : Remote

Company : Destination Knot

About the Role

Were hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution . If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.

Responsibilities :

  • Respond to client inquiries about existing or upcoming trips.
  • Resolve travel issues (delays, cancellations, schedule changes) in real time.
  • Communicate with airlines, hotels, and tour providers to make changes.
  • Confirm itinerary details, send reminders, and provide travel tips.
  • Document interactions and maintain client records in our CRM system.

Requirements :

  • Previous experience in a travel agency or customer support role.
  • Strong attention to detail and excellent communication skills.
  • Ability to work flexible hours, including evenings or weekends if needed.
  • Tech-savvy and comfortable using booking platforms and CRMs.

    • Why Work With Us?

  • Remote work and flexible schedule.
  • Growth path into full-time travel advisor or team lead roles.
  • Travel discounts and ongoing professional development.

    • $25,000 - $65,000 a year

    Compensation details : 25000-65000 Yearly Salary

    PIbf47c8d60ad3-30511-38549634

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    Client Support Specialist • New York, New York, United States, 10001

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