Medical Assistant

Sheridan Memorial Hospital

At Sheridan Memorial Hospital, we proudly rank in the top 13.6% of U.S. hospitals, recognized by the Centers for Medicare and Medicaid Services. With over 850 dedicated employees and 100+ expert providers across 25 specialties, we are committed to exceptional, patient-centered care. Set in northern Wyoming's stunning Big Horn Mountain foothills, Sheridan offers outdoor adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture. Join a team that values your skills, fosters growth, and empowers you to impact lives meaningfully. Apply today and be part of Sheridan Memorial Hospital's mission of excellence!

Job Summary

Under general supervision, assists in the delivery of patient care / treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.

Essential Duties / Responsibilities

Follows the ten medication rights and reduces the potential for medication errors.

Performs patient care responsibilities considering needs specific to the standard of care for patient's age.

Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served. Able to interpret data about the patient's status in order to identify each patient's age specific needs and provide care needed by the patient group.

Ability to perform a head-to-toe assessment on all patients and reassessments as per policy and specific to unit age specific populations.

Ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques including non-pharmacological techniques. Educates the patient and family regarding pain management.

Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical / health care errors.

Knowledge of Infection Control, TB, Blood Borne Pathogens and Hazardous Waste plans.

Formulates a teaching plan based upon identified learning needs and evaluations effectiveness of learning. Family is included in teaching as appropriate.

Demonstrates ability to perform treatments and provide services within scope of practice.

Communicates appropriately and clearly with all health care team members.

Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.

Demonstrates an ability to assist physicians with procedures and performs services requiring technical and manual skills.

Demonstrates an ability to be flexible, organized and function well under stressful situations.

Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic, and religious / spiritual needs of patients and their families.

Functions as liaison between the patient / family, physicians, other healthcare providers and administration.

Interacts professional with patient / family and involves patient / family in the formation of the plan of care.

Maintains a good working relationship both within the department and with other departments.

Documentation meets current standards and policies.

Demonstrates the ability to use the Electronic Medical Record (EMR), to gather data and input quality information for EMR reporting measurements.

Coordinates and supervises patient care as necessary.

Assists in successful implementation of programs to improve coding and reimbursement for office-specific procedures.

Assists the physician(s), physician assistant(s), and Nurse Practitioners in addressing hospital and clinic related issues, serves as liaison and representative of Primary Care Clinic in resolving problems and participates on committees as appropriate.

Ability to effectively coordinate care in a complex practice model with highly interactive multidisciplinary team of healthcare professionals with competing demands on available resources which must balance to create patient-centered care. Work will include setting common goals, merging resources, providing education, and cross-training roles.

Performs other duties as assigned or needed to meet the needs of the department / organization.

Keeps fiscally responsible of inventory and competently order supplies, including dept specific supplies.

Assists in identifying referring physicians and assuring to the extent possible that strong relationships are developed and preserved.

Department Key Responsibilities

A Registered Nurse or Licensed Practical Nurse at Internal Medicine will be able to perform :

1. Procedures -

EKGs properly and to process them correctly from the order to synchronizing them for EKG machine

Pre and post spirometry testing

Diabetic foot exams using monofilament appropriately

Lab draws

Procedure instrument cleaning

Injection administrations

Immunotherapy to include : injections and proper documentation

Vision screenings

Phone call triage

Medication refills per protocol

Lab orders per protocol

2. Point of Care Testing

PT / INR testing to include : finger sticks, using CoaguChek machine correctly, and following protocol to give appropriate Coumadin dosing instructions

Blood glucose testing

Urine dipsticks in office correctly using Clinitek machine

Urine pregnancy tests

QuickVue strep tests

QuickVue influenza tests

Minimum Requirements

Education / Experience / License and Certifications

Current Medical Assistant license preferred.

High School or GED equivalent required.

Medical Assistant certificate, preferred

A minimum of two years medical assistant experience preferred.

Current BLS certification, required.

Current ACLS certification, preferred.

Behavior De-escalation training, preferred

Additional Skills

Ability to communicate in English, both verbally and in writing

Sound knowledge of computers and proficient level of skill.

Delegation, prioritization and organizational.

Specific demands not listed : Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products. Pre-employment drug and alcohol screening is required. Sheridan Memorial Hospital is an equal opportunity / Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status.