Restaurant Manager

Job Description

Job Description

Restaurant Manager

Position Summary :

Restaurant Managers are responsible for managing all front of house operations with particular interest paid to the supervision of the front of house employees. They ensure our steps of service are being executed properly, and the overall experience is positive for our internal and external guests.

Daily Responsibilities :

• Ensures great guest service and delivery of hospitality standards by holding team accountable to steps of service, maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards.
• Trains and conveys brand clarity through menu, wine, and beverage knowledge.
• Promotes a positive work environment through hiring / selection of team members, maximizing productivity and morale through team member engagement and maintaining appropriate staffing levels per business needs.
• Monitors staff performance through ongoing team & individual feedback through evaluation, coaching, counseling, and progressive discipline.
• Maintains healthy relationship with resort leadership.
• Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards and client requirements.
• Engages in the financial goals of the operation with support from the General Manager.
• Exceeds SNHD guidelines while maintaining a clean work environment.
• All other duties as assigned.

Physical Requirements :

Skills / Experience :