Principal Managing Partner - Education & Government

Overview

At Workday, our Managing Partner practice focuses on advising our most strategic accounts, creating a differentiated customer experience, advising on enterprise transformation, and stewarding subscribers of our Workday Success Plan in North America. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud and artificial intelligence journey.

About The Role

The Managing Partner in our Education & Government practice is responsible for the overall success of an assigned group of highly valued and strategic deploying and production customers. The role orchestrates the development and maintenance of executive relationships, takes accountability for the successful deployment of the Workday solution, positions additional value into a customer portfolio, ensures customers consume the components of their Success Plan, and encourages an effective reference motion. Outcomes are accomplished in collaboration with internal sales, consulting, and product teams. Success is measured on customer satisfaction, subscription revenue retention, and subscription revenue growth.

Responsibilities

• Establish and manage relationships with customer executives and stakeholders, creating a valued, long-term partnership with mutual accountability and serve as an extension of Workday leadership on assigned accounts
• Maintain responsibility for Workday deployment and adoption success, guiding customers in successful enterprise transformation, planning and implementation of new features and products (notably with artificial intelligence), and cultivating an environment for additional services to support the customer’s strategy
• Collaborate with Account Executives and Service Executives to help position and sell or upsell Workday product, deployment, and postproduction services into your customer base and ensure maximum value from the product
• Provide advice to and participate in prospect sales cycles to support implementation-related activities that will become part of the customer portfolio
• Drive customer self-sufficiency by ensuring customers understand what success looks like and how to engage with Workday services and product organizations
• Partner with colleagues to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem
• Guide large, partner-led accounts with significant complexity such as multi-institutional higher education systems, large local governments, or statewide deployment scope
• Create and deliver MP-related deliverables with Success Plans, e.g., strategic and engagement plans
• Provide direction and support to Workday and partner project teams, especially as it relates to scope, budget, timeline, and critical deployment issues; may act as the point of contact to facilitate and resolve escalated customer and / or project issues
• Engage other service resources as necessary to support account planning and feature adoption strategies
• Leverage customer relationships as needed for prospect references

Qualifications

Basic Qualifications

Other Qualifications

Posting End Date

10 / 31 / 25

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed. Pay ranges vary by work location. Compensation may include bonuses, commissions, stock grants, and other benefits. The final offer is based on geography, experience, skills, and job duties. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location : USA.GA.Atlanta

Primary Location Base Pay Range : $156,700 USD - $235,000 USD

Additional US Location(s) Base Pay Range : $148,900 USD - $264,400 USD

Our Approach to Flexible Work

With Flex Work, we’re combining in-person time and remote work. We drive flexibility to balance business needs with personal considerations. Those in remote roles may come together in offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

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