Claims Examiner I

Job Description

We are currently looking for a Claims Examiner to join our team! The Claims Examiner processes the notification of death claims, ensures state regulations are being maintained in the follow up process, reviews and adjudicates claims, and provides assistance to the beneficiaries through calls and written correspondence.

Job Responsibilities

• Review and process non-contestable death claims
• Create payments and letters to settle claims
• Correspond with claimants via phone, letter, and email
• Follow all state regulations, being mindful of Unfair Claim Practice regulations
• Provide excellent, prompt customer service to beneficiaries and other callers
• Reconcile suspense items, returned mail, and other items in workflow according to service level agreements

Job Qualifications

• Good understanding or ability to learn in house systems (Workflow/Imaging System, Life Insurance Policy Administration systems, Microsoft Office applications)
• Knowledge of life and disability insurance
• Well organized, detail oriented, uses time efficiently
• Able to work independently and think critically
• Excellent written and verbal communication
• Able to operate effectively in a fast-paced environment while maintaining a professional image and positive attitude

Education Qualifications

Four year degree from an accredited college or university, or relevant industry experience

About Us

Americo: We’re in this for life!

The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!

What you’ll love about working at Americo:

Compensation:
Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.

Learning and development:
We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.

Work-life balance:
We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new mothers with a maternity leave program, along with paid STD and LTD.

Health and well-being:
We commit to your health and well-being and are proud to offer comprehensive health and life insurance options, including FSA or HSA accounts and subsidies to support your health and fitness goals through vendor partnerships at The Y, Orange Theory, WW, and more.

Future planning:
Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.

Giving back:
We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.

The fun stuff:
Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors to allow associates to step away from work and enjoy each other’s company.

Bustling environment:
Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.