Customer Service Trainee

A company is looking for a Commercial Customer Service Trainee.

Key Responsibilities

Receiving, investigating, and resolving customer inquiries timely and accurately

Handling customer service inquiries and problems via telephone and other communication channels

Documenting all customer communication clearly and ensuring first contact resolution

Required Qualifications

High School Diploma or equivalent

1 year of experience in a customer service support role is required

Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

Ability to work independently and collaboratively in a fast-paced environment

Must be able to pass required testing and adhere to assigned schedules