California Licensed Claims Team Lead

A company is looking for a Claims Adjusting Team Lead.

Key Responsibilities

Manages and oversees performance of vendors and adjuster staff

Oversees the negotiation of complex claim settlements and resolution of customer conflicts

Analyzes unit reports to support business objectives and reviews employee work quality

Required Qualifications

5 or more years of experience in claims adjusting (preferred)

Experience in managing teams and performance evaluations

Ability to handle complex arbitration and negotiation processes

Proven track record of achieving business objectives

Experience in providing exceptional customer service