Talent.com
HSPD12 Government Badging Credentialing Specialist Lanham
HSPD12 Government Badging Credentialing Specialist LanhamCitizant • Lanham, MD, United States
HSPD12 Government Badging Credentialing Specialist Lanham

HSPD12 Government Badging Credentialing Specialist Lanham

Citizant • Lanham, MD, United States
11 hours ago
Job type
  • Full-time
Job description

Job Description

_ Duties & Responsibilities : _

Enrollment Process Management :

  • Schedule appointments and / or service walk-in for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
  • Answering phone calls / email inquiries for all things related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection :

  • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
  • Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication :

  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy :

  • Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication :

  • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Recordkeeping :

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
  • Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
  • Compliance and Training :

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
  • Qualifications : Qualifications

    Required Competencies :

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Attend local hiring events 3-4 times a month (frequency may vary depending on business needs).
  • Perform other job-related duties as assigned.
  • Education :

  • High School diploma, GED certification.
  • Physical Requirements :

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and / or walking for extended durations may be required.
  • Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs.
  • Requires typing for most of the day.
  • Effective communication requires frequent periods of talking and listening.
  • Clearance Requirement :

  • US Citizenship required.
  • Active Public Trust / MBI clearance or the ability to obtain one.
  • Starting salary range :

  • $39,700 - $57,000 (depending on experience)
  • Citizant offers a competitive benefits package, including :

  • Health and Welfare (H&W) benefit
  • Medical, dental, and vision insurance
  • Life and Disability Insurance
  • 401(k)
  • Generous Paid Time Off (PTO)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Disclaimer : Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!

    Additional Information

    Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

    Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    Create a job alert for this search

    Credentialing Specialist • Lanham, MD, United States

    Related jobs
    Police Records Specialist

    Police Records Specialist

    TradeJobsWorkforce • 22227 Arlington, VA, US
    Full-time
    An exciting opportunity awaits for a Police Records Specialist to provide excellent service to customers and team members, work collaboratively across teams and departments, and respond promptly to...Show more
    Last updated: 30+ days ago • Promoted
    Law Clerk

    Law Clerk

    Law Office • Washington, DC, US
    Full-time +1
    Attorney with a dynamic and wide-ranging law practice is in need, on an immediate basis, of a law clerk, a position which has in the past afforded law students and recent law school graduates an op...Show more
    Last updated: 30+ days ago • Promoted
    Senior Conflicts and Intake Specialist

    Senior Conflicts and Intake Specialist

    Fawkes IDM • Washington, DC, US
    Full-time
    Quick Apply
    This person will be responsible for helping the firm avoid inadvertent conflicts of interest in taking on new clients, new work, or new people. Successfully operating various Firm databases / software...Show more
    Last updated: 30+ days ago
    Recovery Guide

    Recovery Guide

    Howard University • Washington, DC, United States
    Full-time
    The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contri...Show more
    Last updated: 1 day ago • Promoted
    Legal Administrative Aide 3

    Legal Administrative Aide 3

    Prince George's County • Upper Marlboro, MD, United States
    Part-time
    Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's reside...Show more
    Last updated: 1 day ago • Promoted
    Recovery Navigator

    Recovery Navigator

    Ampact • Fairfax, VA, United States
    Full-time +2
    Be the difference in others' recovery journeys with Recovery Corps.As someone who knows what it's like to build a healthy life in recovery, you can help make recovery possible for more people!.Join...Show more
    Last updated: 1 day ago • Promoted
    Records Examiner

    Records Examiner

    SGI Global, LLC • Washington, DC, USA
    Full-time
    Quick Apply
    SGI Global is seeking a Records Examiner to provide data entry, records and data analysis support for the Executive Office for the United States Attorneys' Office. The position is based in Washingto...Show more
    Last updated: 30+ days ago
    Florida Law Clerk Intern

    Florida Law Clerk Intern

    VirtualVocations • Alexandria, Virginia, United States
    Full-time
    A company is looking for a Law Clerk - Summer 2026.Key Responsibilities Research and draft legal memoranda, filings, and petitions to support litigation and conservation advocacy Assist with int...Show more
    Last updated: 6 days ago • Promoted
    Connecticut Licensed Claims Examiner

    Connecticut Licensed Claims Examiner

    VirtualVocations • Alexandria, Virginia, United States
    Full-time
    A company is looking for a Workers Compensation Claims Examiner for MA, CT, NH, and RI jurisdictions.Key Responsibilities Analyze and process claims to achieve timely resolutions through investig...Show more
    Last updated: 5 days ago • Promoted
    Law Enforcement Clerk

    Law Enforcement Clerk

    Dynamics ATS Organic • Merrifield, VA, US
    Full-time
    Solutions Through Innovative Technologies, Inc.STI) specializes in the delivery of professional business and information management services. STI offers government and commercial clients a comprehen...Show more
    Last updated: 30+ days ago • Promoted
    Law Enforcement Clerk

    Law Enforcement Clerk

    Solutions Through Innovative Technologies, Inc • Merrifield, VA, US
    Full-time
    Solutions Through Innovative Technologies, Inc.STI) specializes in the delivery of professional business and information management services. STI offers government and commercial clients a comprehen...Show more
    Last updated: 30+ days ago • Promoted
    Revenue Recovery Specialist

    Revenue Recovery Specialist

    VirtualVocations • Alexandria, Virginia, United States
    Full-time
    A company is looking for a Specialist, Revenue Recovery.Key Responsibilities Analyze client accounts for potential denials or underpayments and investigate technical denials Correct data errors,...Show more
    Last updated: 30+ days ago • Promoted
    Consent

    Consent

    Equifax • Washington, DC, US
    Full-time
    Director, Local Government Sales.Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and mak...Show more
    Last updated: 30+ days ago • Promoted
    Crisis Worker

    Crisis Worker

    HopeLink Behavioral Health • Oakton, VA, United States
    Full-time +1
    For more than 60 years PRS, now HopeLink Behavioral Health, has provided comprehensive and specialized support to individuals and families living with behavioral health challenges or facing a life ...Show more
    Last updated: 1 day ago • Promoted
    Job Action Officer - TS / SCI with Polygraph Required

    Job Action Officer - TS / SCI with Polygraph Required

    LMI • West Mclean, VA, US
    Full-time
    LMI is seeking a skilled Action Officer at a client site in VA.The position supports an IC client and a TS / SCI with Polygraph is required. At LMI we understand the need for innovative ideas and fres...Show more
    Last updated: 30+ days ago • Promoted
    Law Clerk I

    Law Clerk I

    Contact Government Services, LLC • Washington, DC, US
    Full-time
    Employment Type : Full Time, Mid-Level.CGS is seeking a Law Clerk to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expe...Show more
    Last updated: 18 days ago • Promoted
    PSAP Crisis Worker

    PSAP Crisis Worker

    HopeLink Behavioral Health • Oakton, VA, USA
    Full-time
    Quick Apply
    Under the direction of the R2 PSAP (Public Safety Answering Point, also known as 911) Liaison, the Region 2 PSAP Crisis Worker for Virginia Programs will use customer service skills to facilitate q...Show more
    Last updated: 30+ days ago
    Commodity Jurisdiction Analyst Level IV

    Commodity Jurisdiction Analyst Level IV

    STI-TEC, Inc. • Washington, DC, United States
    Full-time +1
    Commodity Jurisdiction Analyst Level IV.Solutions Through Innovative Technologies, Inc.STI-TEC) specializes in the delivery of professional business and information management services.STI-TEC offe...Show more
    Last updated: 1 day ago • Promoted