Senior User Experience Design Researcher

Scout Motors

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960.

One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work.

Scout is all about respect. Respect for the environment by developing all-electric vehicles with the capability to get you to any location.

Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation.

Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned.

A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you'll do

As a

Senior User Experience Design Researcher

at Scout Motors, you will be pivotal in driving the design of intuitive and functional user experiences in our next-generation electric vehicles.

This role demands a seasoned professional who is not only adept at planning and conducting comprehensive usability studies but also excels in translating research findings into actionable design recommendations.

You will work closely with cross-functional teams to ensure that our vehicle designs meet the highest standards of usability and functionality.

Plan and conduct both qualitative and quantitative usability studies focused on automotive interfaces, ensuring the research is thorough and contextually relevant to our vehicle designs.

Analyze user interactions and feedback to identify pain points and opportunities for improvement in vehicle user interfaces.

Provide clear, actionable, and hands-on recommendations to design and development teams to refine product interfaces and improve user satisfaction.

Utilize a variety of usability metrics and data analysis techniques to inform and validate design decisions.Collaborate effectively across design and technology teams to integrate usability findings into the design process.

Facilitate and drive the research agenda, ensuring that all studies are aligned with Scout Motors' strategic goals and production timelines.

Regularly present research findings and strategic insights to stakeholders in a clear and compelling manner-beyond traditional PowerPoint presentations.

Location & Travel Expectations : The responsibilities of this role require attendance at in-person meetings and events regularly.

This role will be based out of the Scout Motors location in Fremont, California. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company up to 15% of the time.What you'll bring

We expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset.

You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals.

Here's what else you'll bring :

A robust portfolio demonstrating hands-on experience in automotive user research, with a strong emphasis on production-ready solutionsBachelor's or master's degree in Engineering, Human Factors, User Experience, Human-Computer Interaction, Industrial Design, or a related field.

5+ years of experience leading UX research projects with demonstrated impact, handling all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting).

5+ years of experience with different research methods including field research, usability, and survey design.The ability to manage ambiguity, lead research efforts autonomously, and multi-task in a fast-paced environment.

A team-oriented approach, with a proven track record of collaborative project management and a clear focus on collective achievement over individual glory.

Technical proficiency necessary for setting up, running, and troubleshooting functional prototypes within an agile development environment.

Demonstrated experience in managing on-site research activities and UX design projects within the automotive sector.Proficient in using tools such as Jira, Figma, and Adobe Suite.

Ability to travel up to 15% of the time to conduct field studies and collaborate with team members.Exceptional analytical and problem-solving skills with a passion for empirical research and its application to design.

Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.Highly organized and proactive, with an ability to manage multiple projects and priorities efficiently.What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation.

In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing.

Program specifics are detailed in company policies and employee benefit guides, select highlights :

Competitive insurance including :

Medical, dental, vision and income protection plans

401(k) program with :

An employer match and immediate vesting

Generous Paid Time Off including :

20 days planned PTO, as accrued40 hours of unplanned PTO and 14 company or floating holidays, annuallyUp to 16 weeks of paid parental leave for biological and adoptive parents of all gendersPaid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Corporate Vehicle Program with :

Eligibility to lease up to 2 vehicles at competitive rates

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program.

Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience.

The annual performance bonus program is preset and not candidate dependent.

Initial base salary range $140,000-$155,000

Internal leveling code : IC9

Notice to applicants : Residing in

San Francisco : Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.Residing in

Los Angeles : Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.Residing in

New York City : This role is not eligible for remote work in New York City.

Equal Opportunity

Scout is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.

Scout is committed to compliance with all applicable fair employment practice laws.