Client Services Manager

Client Services Manager

Simpson Healthcare, an established scientific agency, has been a dedicated partner to clients in the life sciences industry for over 20 years. We are actively seeking a Client Services Manager to join our growing team within IQVIA in support of both new and ongoing client relationships.

The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client Service Managers are primarily responsible for coordination of ongoing projects with our clients across the life sciences, supporting an array of services including brand strategy, KOL development, advisory boards, speakers bureaus, trainings, and a host of other live and virtual events.

In this role, you'll have the ability to work within a dynamic, team-oriented environment focused on impacting the welfare of healthcare providers and their patients through our partnerships with clients across the healthcare industry landscape.

Essential Duties & Responsibilities

Project Support

• Adhere to all standard operating procedures and support team as needed with PIT Crew, Basecamp, CCR, Good to Go, and Weekly client update meetings SOPs.
• Develop and maintain effective working knowledge of disease state and client product
• Support project team by creating materials as requested, tracking items through internal review, making edits as needed.
• Ensures overall quality, quantity, accuracy, timeliness, and tracking of all project deliverables.
• Assist with the development, writing, and communication of project plans.
• Deliver project pieces that meet client goals and exceed expectations around quality, visualization, scientific content, and timeliness.
• Ensure consistent pull through of client branding elements in sales tools, collateral and visual aids, and proposals.

Client Relations

Brand Management

Required Knowledge, Skills and Abilities

To be eligible for this position, you must reside in the same country where the job is located. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role, when annualized, is $42,200.00 - $105,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.