General Manager – Freight Forwarding Operations -Multi-State Leadership | $75K–$85K + Fully paid Benefit premium
Elk Grove Village, 100% on site / Multi-State Oversight (15–20% Travel, including International)
Reports to COO | Oversees 7 Branches (U.S. & Toronto)
$75,000 – $85,000 Annually | Full Benefits + Auto Allowance or Company Vehicle
Must have experience in air shipment in freight forwarding or logistics to be considered , Ability to read financials, help with budgeting, where to focus on to improve, cost etc. and have experience negotiating with airlines and trucking companies – national contracts
Compensation & Benefits
- Salary : $75,000–$85,000 (Exempt)
- Medical, Dental, Vision, Term Life / AD&D, and HRA – 100% Company Paid
- 401(k) with Company Match
- 16 Days PTO + 6 Paid Holidays
- Auto Allowance ($500 / month) or Company Vehicle
- Opportunities for international training and development
About the Role
We're seeking an experienced and strategic General Manager to join our growing organization and provide leadership across multiple branch locations in the U.S. and Canada. Reporting directly to the COO, this role will play a pivotal part in driving operational excellence, financial performance, and national vendor partnerships within our air and ocean freight forwarding operations.
This individual will oversee two direct reports, with indirect leadership responsibility for seven branch managers across multiple states — and will have an expanding leadership scope as the organization grows.
Travel will average around 15–20%, including monthly visits to domestic branches and occasional international travel (Toronto and Japan for training sessions).
Key Responsibilities
Lead, coach, and develop branch leadership teams to meet performance and profitability goals.Create and implement strategic business plans aligned with company objectives and growth targets.Oversee branch budgets, financial performance, and cost optimization efforts.Negotiate and manage national contracts with airlines and trucking companies to ensure competitive pricing and reliable service.Analyze financials and performance metrics to identify areas of improvement and operational efficiency.Ensure safe, compliant, and effective inbound / outbound logistics and warehouse operations.Partner with senior leadership to drive process consistency and performance across all branches.Foster a professional, collaborative, and goal-driven workplace culture that aligns with company values.Qualifications
Minimum 7 years of experience in air and / or ocean freight forwarding , domestic cargo movement, or 3PL operations.Proven experience negotiating large-scale transportation or logistics contracts (airlines, trucking, or freight partners).Strong financial acumen with the ability to read and interpret financial statements, budgets, and P&L reports.Exceptional leadership skills with the ability to manage across multiple locations.Excellent communication, analytical, and problem-solving abilities.Bachelor's degree preferred (High School Diploma or GED required).Why Join Us
This is a unique opportunity to join a well-established, logistics organization known for precision, professionalism, and long-term growth. If you thrive in a structured yet global environment and excel at driving results through leadership and strategy, we'd love to meet you.
Apply today to join our leadership team and help shape the future of our logistics network.
Alternative job title :
Regional Operations Supervisor – Freight ForwardingLogistics Operations SupervisorTransportation Operations ManagerBranch Operations SupervisorSupervisor of Freight OperationsNational Operations Supervisor – Logistics & TransportOperations Supervisor – Freight ForwardingLogistics Operations SupervisorTransportation SupervisorWarehouse & Logistics SupervisorFreight Operations SupervisorBranch Operations Supervisor?? Freight Forwarding / Air Cargo FocusFreight Forwarding ManagerFreight Forwarding SupervisorAir & Ocean Freight Operations ManagerInternational Freight DirectorAir Cargo Operations ManagerGlobal Logistics ManagerGlobal Logistics SupervisorAir Freight SupervisorAir & Ocean Export SupervisorImport / Export SupervisorFreight Forwarding Team LeadCargo Operations SupervisorInternational Logistics Supervisor