Senior Support Integration Engineer

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IDEMIA is on a mission to unlock the world and make it safer through our identity technologies. Our technology leadership makes us the partner of choice for governments and enterprises in over 180 countries, enabling clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places — at scale and in total security. Our teams work from 5 continents and speak 100+ languages. We believe diversity drives innovation and performance.

Purpose

We are seeking a highly skilled Support Engineer to join our SDK Support Team with a focus on Android support . This role involves developing and delivering end-to-end solutions for customers, integrating biometric SDKs across platforms, and providing technical expertise to resolve complex queries. The ideal candidate will have strong coding skills, cross-platform experience, and the ability to collaborate with global teams and customers.

Key Missions

Roles and Responsibilities :

• Recommendation and presentation of the product with details to the customer
• Development of fully functional solutions for queries and roadblocks from the customers (PoC)
• Programming the features across platforms and languages (Windows / Linux in Android, Dot.Net Java C#, C++ and other as required)
• Leading a team to handle global customers
• Coordinating with teams in different regions and time zones at the same time
• Coordination between different Business Units and Verticals within the organization
• Design and develop solutions according to the customer objective and requirements
• Resolving any software and hardware related issues and queries
• In-depth knowledge of the complete package of Product (Software and Hardware) with the intermediate processes and working

Profile & Other Information

What is Expected to be done :

Technical Skills :

SDK-Specific Responsibilities :

By choosing to work at IDEMIA, you will join a unique tech company offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value diversity and welcome people from all walks of life, regardless of appearance, origin, sexual orientation, or beliefs.

We deliver cutting-edge, future-proof innovation that reaches the highest technological standards and we're transforming rapidly to stay a leader in a fast-changing world.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment in a global environment, as part of a company with the ambition and ability to change the world.

Visit our website to learn more about the leader in Identity Technologies.

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