Patient Access Specialist

Patient Access Quality Assurance Specialist

The Patient Access Quality Assurance Specialist assists the Patient Access and Pre-Services leadership teams with quality initiatives to decrease access errors on the Bradley Physician Group (BPS) revenue cycle and to monitor our regulatory / compliance commitments. Responsibilities include analyzing reports relative to compliance and revenue cycle of BPS, contacting patients to resolve failed claim / bill issues, creation of reports outlining identified data, and providing error trending for departmental leadership to identify issues with teammate or workflow. The Patient Access Quality Assurance Specialist will prepare materials for training sessions, staff rounding to discuss errors, and provide recommendations for improvement and internet based learning modules. This role will also participate in the intake of new hires and their initial classroom based training and the required onsite review to complete the training cycle Bradley Physician Group (BPS) Policies and Pro