Data Integrity Specialist

Job Title : Client Data Integrity Specialist

Company : Pridestaff

Location : Florence, KY

Job Type : [Full-Time / Part-Time (Flexible hours & Flexible days)

Job Summary

We are seeking a meticulous and resourceful Client Data Integrity Specialist to join our team. The primary objective of this role is to ensure the accuracy, completeness, and consistency of our client relationship management (CRM) database. The ideal candidate will be responsible for conducting research to verify and update current and past client addresses and contact names, playing a critical role in maintaining reliable data for our marketing and sales operations.

Key Responsibilities

• Conduct Research : Utilize various sources, including company websites, public records, and phone verification, to research and validate client company addresses and key contact names.
• Data Entry and Updates : Accurately input, update, and maintain client information within our CRM system (e.g., Salesforce, HubSpot) using standardized protocols.
• Data Quality Assurance : Perform regular quality control checks, data profiling, and cleansing activities to identify and remove duplicate or inaccurate records and ensure data integrity.
• Resolve Discrepancies : Investigate and resolve data discrepancies by collaborating with internal teams (sales, marketing, customer service) and, when necessary, external client contacts.
• Documentation : Create and maintain documentation of data sources, standard operating procedures (SOPs), and data flow to ensure traceability and consistency.
• Reporting : Generate reports on data quality metrics and project status to inform management and support data-driven decision-making.
• Confidentiality : Handle sensitive client information with the highest level of confidentiality and adhere to data protection regulations (e.g., GDPR, PII policies).

Required Skills and Qualifications

Compensation / Pay Rate (Up to) : $18.00 - $20.00 Per Hour