Beverage Director

Luxury Hotel in Downtown Manhattan is hiring a Beverage Director

Summary of Position :   The Beverage Director will manage guest expectations while directing the Bartenders towards executing a memorable service. While service is one of the most important aspects of this role, equally but potentially more important is the beverage programming at each outlet.

The Beverage Director is responsible for ensuring excellence, creativity as well as managing profitability of the bar and beverage programs at each outlet. Will work directly with company leadership to make decisions that will impact on the financial health of the business as well as stay aligned with company culture.

Primary Functions :

• Establish and maintain standards of a 5-star service.
• Strive to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
• Create cocktails and bar menu direction with Floor Managers / Bar Managers at each outlet.
• Research and develop new cocktails
• Has complete knowledge and display mastery of any spirit brand behind the bar, structure of the cocktail menu (ingredients, method of presentation of specialty cocktails and standard cocktails), classic cocktails, all wines by glass, all non-alcoholic beverages, specifications, and allergies.
• Knows and upholds the service guidelines through consistent accountability.
• Ensure financial accounting reports, inventories and forecasts are completed accurately and timely
• Consistently follow and teach the sequence of service utilizing all proper procedures and techniques that you develop within each concept.
• Ensure all menu changes follow proper execution steps and maintain necessary communication and education.
• Maintain key relationships with other F&B Managers and Operations teams.
• Perform due diligence and utilize strategy and excellent judgement to ensure we are getting the best possible product for the most advantageous price possible.
• Create and approve standardized recipes for specialty cocktails well as classics at the bar counter, service bar, and tableside
• Maintain key relationships with vendors and suppliers
• Support bar operations including maintenance of all equipment, tools, and supplies and maintaining equipment in good working order.
• Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections
• Guides the production of syrups, infusions and garnishes for the best possible product and presentation.
• Participates in service / culinary education sessions.
• Follow all health and safety regulations.
• Handle guest complaints in restaurants.
• Total receipts and balance against sales, deposit receipts, and lock facility at end of shift.
• Flexible in dealing with changes / problems (e.g., being short staffed).
• Has effectively forecasted restaurant / bar needs.
• Shifts priorities and goals as work demands change.
• Seeks, listens and responds to Guest feedback.
• Coaches team on how to exceed Guest expectations.
• Effectively identify restaurant problems through reports and can ideate & execute to resolve the same.
• Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
• Proficiency in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software
• Prepares team schedules.
• Provides necessary beverage training with emphasis on sales, service, and product knowledge to ensure operational success.
• Creates concept appropriate wine list enhancements, beverage lists, recipes and menu collateral.
• Provides the necessary beverage cost management tools for operations for successful cost management.
• Ensures beverage cost and operational efficiency and great guest beverage experience by providing standard operating procedures and ongoing training for team members.
• Ensures competitive pricing and product through regular research.
• Works with local supplier chain to ensure ‘most favored nation’ pricing, discounting and allocation.
• Ensures continuity of retail pricing throughout location.
• Works with managers and team members to ensure proper product control and handling of all the inventory and equipment is practiced.
• Maintains and perpetuates strong partnerships with vendors and assists in the development of mutually beneficial programs.

Skills / Qualifications :

Physical Requirements :

Job Type : Full-time

Pay : $95,000 per year