Position Type : Confidentials
Date Posted : 9 / 10 / 2025
Location :
Hillside School District
Applications will be accepted for the position of Computer Help Desk Support. The Computer Help Desk Support will provide support to the administrative and academic technology of the district. All interested personnel may apply by clicking on to the link : www.applitrack.com / hillsidek12 / OnlineApp to complete the application.
Qualifications :
- High School Diploma required
- College degree, school certification preferred
- Knowledge of computer systems, including hardware, software and networking required
- Experience with repairs, staff development, technology changes, articulation skills, congeniality and integrity necessary
- CompTIA A+ certification required
- CompTIA Network+ certification required (equivalent CCNA, MCP, etc)
Responsibilities :
Responds in a timely manner to help-desk requests and meets deadlines on assigned projects. Follows guidelines of the Hillside IT District's SLA Support PolicyMinimum of five years experience with on-premise and remote help desk support experienceMinimum of three years experience with Windows Active DirectoryMinimum of three years computer networking experienceMinimum of five years Windows 10 / 11 experienceAssists in maintaining accurate records for inventory and repair / maintenance workWorks with vendors in the repair and maintenance of equipmentWorks as a team member with other technical staff to communicate problems and solutions to ensure timely response and problem resolution for end usersAbility to work on multiple projects and meet deadlinesAbility to problem-solve and utilize strong troubleshooting skills to resolve issues to ensure minimal disruption of service to end users.Provides training to end users on all hardware / software systems and related technology equipmentAbility to work independently with minimal supervision and prioritize tasksPosition Type : Confidentials
Salary Range :
$67,000 - $80,000 annually
Benefits :
Eligible for medical, prescription, dental, and enrollment in the applicable NJ State Pension Program
All applications must be submitted on Applitrack for consideration.Equal Opportunity / Affirmative Action Employer